Kylee Manley
Greenville,SC
Summary
Personable and adaptable individual with a passion for delivering exceptional customer service and creating memorable experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
2
2
years of professional experience
Work History
Insurance Agent
Globe Life
11.2025 - 02.2026
- Assisted clients in understanding insurance policy options and coverage details.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Conducted needs assessments to tailor insurance solutions for diverse client profiles.
- Collaborated with team members to enhance communication strategies for client engagement.
- Attended training sessions to stay updated on industry regulations and product offerings.
- Managed follow-up communications with clients to ensure satisfaction and retention efforts.
- Built strong relationships with clients through consistent communication and excellent customer service.
Server
Waffle House
06.2025 - 11.2025
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with team members to enhance overall dining experience.
- Adapted to changing priorities during peak hours, maintaining efficiency.
- Supported training of new staff on menu items and service standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Cashier/Boba Barista
Limit Break Games
07.2024 - 05.2025
- Maintained cleanliness and organization of area, contributing to a welcoming environment for customers.
- Assisted in inventory management by restocking shelves and monitoring product availability on sales floor.
- Utilized point-of-sale system proficiently to process transactions, track sales data, and generate reports as needed.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Server
Cucina 100
12.2024 - 02.2025
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
High School Diploma -
Hillcrest High School
Simpsonville, SCSkills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Strong work ethic
- Professional appearance
Timeline
Insurance Agent
Globe Life
11.2025 - 02.2026
Server
Waffle House
06.2025 - 11.2025
Server
Cucina 100
12.2024 - 02.2025
Cashier/Boba Barista
Limit Break Games
07.2024 - 05.2025
High School Diploma -
Hillcrest High School