Kylee Nadeau
Saint Johns,MI
Summary
Seeking an analytical position, requiring a professional with experience in data analysis, report compilation, administrative duties, and the proven ability to work well with diverse populations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Manager
M & K Outdoor Services LLC
Metamora, MI
08.2022 - Current
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
Babysitter
Family Friend
Saint Johns, MI
09.2016 - Current
- Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
- Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills
- Reviewed and followed parent directions for all aspects of children's care
Strategic Support Associate /Customer Relations Officer
Jackson Life Insurance
Lansing, MI
08.2020 - 09.2022
- Assisted organizational efforts by filing, entering data and answering phones.
- Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained positive working relationship with fellow staff and management.
- Developed and updated client reports and documents to maintain customer service and internal records.
- Located missing records by searching files or contacting individuals assigned to records.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our work.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Sales Associate
Hallmark
Lansing, MI
10.2019 - 05.2020
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
- Prepared merchandise for sales floor by pricing or tagging
- Engaged with customers to effectively build rapport and lasting relationships
- Trained and developed new sales team associates in products, selling techniques and company procedures
Sales Associate
Gordmans
Saint Johns, MI
08.2019 - 11.2019
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Maintained organized, presentable merchandise to drive continuous sales
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
Education
High School Diploma -
Ovid-Elsie High School
Elsie, MIFire Science
CCRESA
Saint Johns, MISkills
- Stocking and replenishing
- Merchandising expertise
- Contract preparation
- Communication skills
- Relationship building
- Multi-tasking strength
- Cash handling
- Cash register operation
- Sales training
- Professional and mature
- Strong problem solver
- Excel spreadsheets
Certification
- First Aid/ CPR/AED
- NIMS certification
- TIMS certification
- Blood born Pathogen
- Oxygen Administration
- Emergency Medical Responder
- Pet First Aid CPR Emergency
- VFIS Drivers Training
- Hazmat Awareness
- PIO Awareness
Timeline
Business Manager
M & K Outdoor Services LLC
08.2022 - Current
Strategic Support Associate /Customer Relations Officer
Jackson Life Insurance
08.2020 - 09.2022
Sales Associate
Hallmark
10.2019 - 05.2020
Sales Associate
Gordmans
08.2019 - 11.2019
Babysitter
Family Friend
09.2016 - Current
High School Diploma -
Ovid-Elsie High School
Fire Science
CCRESA
- First Aid/ CPR/AED
- NIMS certification
- TIMS certification
- Blood born Pathogen
- Oxygen Administration
- Emergency Medical Responder
- Pet First Aid CPR Emergency
- VFIS Drivers Training
- Hazmat Awareness
- PIO Awareness
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