Kylee Poole
Fort Worth,TX
Summary
Skills gained from being a Shift Lead at Simple Simons Pizza helped shape me into who I am today. Someone who has handled customer satisfaction, cash handling, efficient task management, and keeping a positive attitude for both customers and my staff.
Overview
2026
2026
years of professional experience
Work History
Shift Lead
Simple Simons Pizza
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
General Warehouse Associate
TJX HomeGoods
Fort Worth, TX
10.2024 - 08.2025
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Operated RF scanners to track merchandise and verify contents of containers.
- Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
Hostess / Server / Busser
Mexican Inn Cafe
Burleson, TX
05.2022 - 07.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Crowley High School
Crowley, TX05.2024
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
Timeline
General Warehouse Associate
TJX HomeGoods
10.2024 - 08.2025
Hostess / Server / Busser
Mexican Inn Cafe
05.2022 - 07.2024
Shift Lead
Simple Simons Pizza
Crowley High School