Kylee Propeck
Charleston,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Shift Manager
Crystal Lake Park Family Aquatic Center
Urbana, IL
05.2022 - Current
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Responded quickly and effectively to emergency situations as they arose.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Trained new employees on company policies, procedures, and job responsibilities.
- Resolved conflicts between patrons and/or employees in a professional and effective manner.
- Developed and maintained positive working relationships with staff and patrons.
Brand Ambassador
Forever 21
Champaign, IL
08.2020 - 05.2022
- Maintained an up-to-date knowledge base on current industry developments.
- Promoted positive company image through superior customer service experiences.
- Conversed with customers to share information about products.
- Engaged with potential customers, providing product information and answering queries.
- Effectively built relationships with both established and potential customers.
- Cleaned and organized spaces to maintain neat promotional spaces.
Sandwich Artist
SUBWAY®Restaurants
Rantoul, IL
04.2019 - 08.2020
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Greeted customers and provided product knowledge.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Ensured all menu items were prepared in accordance with health and safety standards.
Education
High School Diploma -
Rantoul Township High School
Rantoul, IL05-2020
Some College (No Degree) -
Parkland College
Champaign, ILEastern Illinois University
Charleston, ILSkills
- Employee Training
- Cash Handling
- Relationship Building
- Opening and closing procedures
- Handling Customer Complaints
- Workplace Safety
- Punctual and Reliable
- Team Development
Timeline
Shift Manager
Crystal Lake Park Family Aquatic Center
05.2022 - Current
Brand Ambassador
Forever 21
08.2020 - 05.2022
Sandwich Artist
SUBWAY®Restaurants
04.2019 - 08.2020
High School Diploma -
Rantoul Township High School
Some College (No Degree) -
Parkland College
Eastern Illinois University
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