Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Shift Manager
Crystal Lake Park Family Aquatic Center
Urbana, IL
2022.05 - Current
Prepared detailed incident reports following any incidents that occurred during shifts.
Responded quickly and effectively to emergency situations as they arose.
Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Trained new employees on company policies, procedures, and job responsibilities.
Resolved conflicts between patrons and/or employees in a professional and effective manner.
Developed and maintained positive working relationships with staff and patrons.
Brand Ambassador
Forever 21
Champaign, IL
2020.08 - 2022.05
Maintained an up-to-date knowledge base on current industry developments.
Promoted positive company image through superior customer service experiences.
Conversed with customers to share information about products.
Engaged with potential customers, providing product information and answering queries.
Effectively built relationships with both established and potential customers.
Cleaned and organized spaces to maintain neat promotional spaces.
Sandwich Artist
SUBWAY®Restaurants
Rantoul, IL
2019.04 - 2020.08
Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
Greeted customers and provided product knowledge.
Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
Operated cash registers to process payments from customers.
Ensured all menu items were prepared in accordance with health and safety standards.
Education
High School Diploma -
Rantoul Township High School
Rantoul, IL
2020-05
Some College (No Degree) -
Parkland College
Champaign, IL
Eastern Illinois University
Charleston, IL
Skills
Employee Training
Cash Handling
Relationship Building
Opening and closing procedures
Handling Customer Complaints
Workplace Safety
Punctual and Reliable
Team Development
Timeline
Shift Manager
Crystal Lake Park Family Aquatic Center
2022.05 - Current
Brand Ambassador
Forever 21
2020.08 - 2022.05
Sandwich Artist
SUBWAY®Restaurants
2019.04 - 2020.08
High School Diploma -
Rantoul Township High School
Some College (No Degree) -
Parkland College
Eastern Illinois University
Similar Profiles
Isabella KremerIsabella Kremer
Pool Attendant at Memorial Park Family Aquatic CenterPool Attendant at Memorial Park Family Aquatic Center