Kylee TAylor
Bowling Green,KY
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista Trainer
Starbucks
Nashville, TN
03.2020 - 08.2023
- Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
- Assessed skill levels of new and existing baristas, providing individualized training plans.
- Developed detailed lesson plans to ensure consistent delivery of training materials.
- Created a comprehensive Barista Handbook for use as a reference guide during trainings.
- Organized group trainings with multiple trainers to maximize efficiency and effectiveness of instruction.
- Monitored staff performance to ensure adherence to company standards.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Education
High School Diploma -
Beech High School
Hendersonville, TN05-2021
Some College (No Degree) - Exercise Science
Western Kentucky University
Bowling Green, KYSkills
- Leadership experience
- Training background
- Training Materials
- Employee Performance Management
- Health codes compliance
- Health codes understanding
- Coffee expertise
- Performance Improvements
- Complaint Handling
Affiliations
- Track and Cross Country throughout high school
- Graduated high school a year ahead
- Sigma Kappa member at Western Kentucky
- Have served as Social and Events chair at Sigma Kappa
Certification
- CPR Certificate
Timeline
Barista Trainer
Starbucks
03.2020 - 08.2023
High School Diploma -
Beech High School
Some College (No Degree) - Exercise Science
Western Kentucky University
- CPR Certificate