Kyleigh Edwards
New Boston,TX
Summary
Detail-oriented professional with a solid background in customer service and sales. Known for strong problem-solving abilities and effective communication, contributing to team success and customer satisfaction. Ready to apply expertise in a fast-paced retail environment.
Overview
5
5
years of professional experience
Work History
Sales Associate
Shelton's Feed Store & Fertilizer
New Boston, Texas
12.2025 - Current
- Assisted customers with product selection and recommendations.
- Maintained inventory levels and organized product displays effectively.
- Processed transactions using point-of-sale systems accurately.
- Responded to customer inquiries and resolved issues promptly.
- Supported team members in stocking shelves and arranging merchandise.
- Educated customers on proper usage of fertilizers and feed products.
- Monitored product expiration dates and removed outdated items regularly.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers, delivering exceptional service to enhance shopping experience.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Collaborated with sales team to collectively meet and exceed group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves to maintain sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Conducted inventories on a regular basis to track stock levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
- Prepared merchandise for purchase or rental.
- Maintained records related to sales for store management.
- Partnered with management to improve store operations and elevate customer service quality.
Small Business Co-Owner
Rockin KB Designs
New Boston, Texas
08.2021 - Current
- Crafted targeted marketing strategies that increased visibility for unique handcrafted products.
- Implemented social media campaigns to enhance brand visibility and engagement.
- Analyzed customer feedback to refine product offerings and improve satisfaction.
- Evaluated market trends to pinpoint growth opportunities and inform product development.
- Oversaw inventory management systems to ensure accurate product tracking.
- Identified strategic partnerships that would benefit the company's growth objectives.
- Conducted surveys and reviews to assess customer satisfaction and identify areas for enhancement.
- Provided guidance on product pricing based on competitive analysis.
- Formed and sustained strategic relationships with clients.
Florist Boutique Assistant
Twig and Thistle Floral Studil
New Boston, Texas
08.2023 - 12.2025
- Assisted customers in selecting floral arrangements and gifts.
- Maintained cleanliness and organization of the boutique environment.
- Prepared floral products for display and sale in the shop.
- Collaborated with team members to streamline order fulfillment and enhance customer satisfaction.
- Managed inventory of flowers and supplies to ensure consistent availability for customer orders.
- Advised customers on proper care techniques to extend the life of plants and flowers.
- Handled cash transactions and processed payments accurately.
- Supported marketing efforts by creating visually appealing displays.
- Processed incoming floral orders by phone and estimated customer costs for shipping and delivery.
- Assisted owners with making merchandise purchasing decisions for shop.
- Packed and wrapped completed arrangements for secure delivery.
- Consulted with clients regarding desired price and type of arrangement.
- Inspected incoming shipments for quality assurance purposes.
- Received incoming flower deliveries and placed new stock in refrigerators.
- Trimmed material to arrange bouquets, sprays and with materials and tools.
- Guided customers in selecting floral arrangements, plants, and gifts.
- Answered phone calls from customers seeking advice or placing orders.
- Resolved any customer complaints or issues in a professional manner.
- Informed customers about floral care and handling techniques.
- Greeted customers upon entry to the boutique.
- Built relationships with vendors to ensure the best pricing and quality of products available.
- Performed minor maintenance tasks such as watering plants and cleaning vases and containers.
- Restocked shelves with fresh flowers on a daily basis.
- Processed orders for delivery or pick-up in a timely manner.
- Maintained store cleanliness and appearance.
- Attended workshops to keep up with industry trends.
- Provided customer service in a professional manner.
- Ensured that all flowers were stored properly at optimal temperatures.
- Organized product displays to attract customers.
- Handled cash register operations accurately and efficiently.
- Reported any issues or complaints to management promptly.
- Processed new flower and greenery shipments by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Processed sales transactions via cash register and telephone orders.
- Delivered and set up flower arrangements for banquets, weddings and funerals.
- Watered plants and cut, conditioned and cleaned flowers and foliage for storage.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
- Set up colorful and inspiring store displays and arrangements.
- Created tabletop and various other custom arrangements or pieces.
- Prepared bouquets according to customer specifications.
- Assisted in creating custom arrangements for special occasions including weddings and funerals.
Education
High School Diploma -
Acellus Academy
Kansas City, MO04-2026
Skills
- Customer service
- Inventory management
- Stocking and receiving
- Social media marketing
- Multitasking strength
- Task prioritization
- Goal oriented
- Positive and professional
Timeline
Sales Associate
Shelton's Feed Store & Fertilizer
12.2025 - Current
Florist Boutique Assistant
Twig and Thistle Floral Studil
08.2023 - 12.2025
Small Business Co-Owner
Rockin KB Designs
08.2021 - Current
High School Diploma -
Acellus Academy