Kyleigh Kelly
Kearney,MO
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Sunset Tan
06.2022 - Current
- Greeting Customers as they enter and exit the salon.
- Customizing personal tanning packages based on the customer's needs.
- Checking the customers in and out of the tanning beds.
- Cleaning and sanitizing the tanning beds and salon after each customer use.
- Maintaining upkeep of laundry duties and bathroom duties.
Hostess
La Fuente Mexican Restaurant
05.2021 - 07.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Prepared customer's To-Go orders and deliver the orders to the customer in a timely manner.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Sales Associate
Fun Farm Pumpkin Patch
01.2020 - 06.2021
- Provided positive first impressions to welcome existing, new, and potential customers.
- Make sales to customers by providing excellent customer service.
- Maintain cleanliness of the store and provide a safe and welcoming store area.
- Provide efficient transactions for customer's buying merchandise and pumpkins.
- Prepare and serve different treats and food options to customers, while practicing safe food handling.
Education
High School Diploma -
Kearney High School
Kearney, MO 11.2023
Skills
- Customer Service
- Customer Complaint Resolution
- Problem Resolution
- Inventory Control
- Verbal Communication
- Account Updating
- Refunds and Exchanges
- Refund Processing
- Cross-Functional Team Collaboration
- Organizational
- Social interactions in a professional manner
Timeline
Customer Service Associate
Sunset Tan
06.2022 - Current
Hostess
La Fuente Mexican Restaurant
05.2021 - 07.2022
Sales Associate
Fun Farm Pumpkin Patch
01.2020 - 06.2021
High School Diploma -
Kearney High School
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