Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Kylen Calabrese

Hondo,TX

Summary

Knowledgeable and dedicated customer service associate with experience in sales and service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and self-motivated to do the best job that one can.

Overview

2
2
years of professional experience

Work History

Smoothie Barista

Tropical Smoothie Café
06.2022 - 09.2022
  • Prepared and served juices and blended drinks
  • Created quality beverages for customers following recipes and presentation standards
  • Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization
  • Maintained, operated, set up and cleaned food preparation equipment
  • Cut, diced and chopped fresh ingredients and toppings for smoothies.

Apparel Sales Associate

Academy Sports And Outdoors
02.2022 - 05.2022
  • Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable
  • Created stunning displays to capture customer attention
  • And increase sales
  • Cleaned, closed and secured store at end of shift
  • Encouraged customers to find accessories and other upsell items to complete ensembles
  • Delivered prompt, friendly service to approximately 30-40 customers daily
  • Helped customers select attractive, figure-flattering sports clothing
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Carhop

Sonics Drive
02.2021 - 05.2021
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers
  • Answered guest questions and promoted special products
  • Assisted customers in choosing menu items by providing food complementing information
  • Maintained customer service standards with over 50 customers daily
  • Minimized customer wait times to be no more than 5 minutes
  • Accurately operated cash register to process customer payments
  • Reconciled receipt totals, cash and credit payments to address shortages.

Shallow Water Lifeguard
05.2020 - 07.2020
  • Seaworld
  • Monitored safety of at least 100 guests in and around swimming pool
  • Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
  • Attentively monitored swimmers to identify distress
  • Met regulatory compliance for staff members and performed safety training to enhance lifesaving skills
  • Checked pool and surrounding areas for hazardous conditions
  • Detailed safety rules and procedures regarding activities to customers and guests
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.

Education

High School Diploma -

Penn Foster High School

Skills

  • Engaging with Diverse Customers
  • Ability to Lift 40 Pounds
  • Flexible Hours
  • Energy and Physical Stamina
  • Customer Needs Assessments
  • Safety and Cleanliness Standards
  • Exceeding Customer Expectations
  • Effective Customer Communication
  • Customer Satisfaction
  • Brand Loyalty
  • Teamwork and Collaboration
  • Organization and Time Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Smoothie Barista

Tropical Smoothie Café
06.2022 - 09.2022

Apparel Sales Associate

Academy Sports And Outdoors
02.2022 - 05.2022

Carhop

Sonics Drive
02.2021 - 05.2021

Shallow Water Lifeguard
05.2020 - 07.2020

High School Diploma -

Penn Foster High School

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Kylen Calabrese