Kyler Deets
Moyock,NC
Summary
Skilled Customer Service Professional with outstanding abilities in coaching, documentation and active listening. Great decision-maker and valued employee. Proven history of reliability, resourcefulness and effective leadership.
Overview
1
1
year of professional experience
Work History
Customer Service Lead
Food Lion Grocery
09.2022 - Current
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
- Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
Education
High School Diploma -
Currituck County High School
Barco, NC06.2024
Skills
- Order Management
- Status Updates
- [Product or Service] Support
- Cash Handling
Timeline
Customer Service Lead
Food Lion Grocery
09.2022 - Current
High School Diploma -
Currituck County High School
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