Kyler Freeman
Moorpark,California
Summary
I started working at MOD in August of 2020 and moved up to a Assistant General Manager and worked there till February of 2022. Then worked at Tri-County Powersports as a Service Advisor, Setup Technician, Parts helper, pretty much a do all; until December of 2023. Now I am at Chevrolet of Thousand Oaks as a Service Advisor. I am looking to further my skills with service writing to have this as career path moving forward.
Overview
4
4
years of professional experience
Work History
Service Advisor
Swickard Chevrolet Of Thousand Oaks
01.2024 - Current
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Streamlined appointment scheduling for improved efficiency and increased daily appointments.
- Reduced wait times with efficient coordination of service tasks among technicians.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
Service Advisor
Tri-county Powersports
02.2022 - 12.2023
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Assistant General Manager
MOD Pizza
08.2020 - 02.2022
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Handled cash accurately and prepared deposits.
- Managed team schedule with eye for coverage needs and individual strengths.
Education
High School Diploma -
Moorpark High School
Moorpark, CA06.2020
Skills
- Decision Making
- Records Organization and Management
- Verbal and Written Communication
- Team Leadership
- Multitasking and Prioritization
- Inventory Tracking and Management
- Deadline Management
- Payroll Administration and Timekeeping
- Client Rapport-Building
- Adaptation to New Workflow and Systems
Timeline
Service Advisor
Swickard Chevrolet Of Thousand Oaks
01.2024 - Current
Service Advisor
Tri-county Powersports
02.2022 - 12.2023
Assistant General Manager
MOD Pizza
08.2020 - 02.2022
High School Diploma -
Moorpark High School