Maintained full responsibility of entire store thus including; sales, customer service, employee training, building maintenance and most importantly store quota
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Worked with high end clientele and closed luxury appliance deals, including brands like Monogram, Jennair, Thermador, and Viking
Universal Specialist
Home Depot
Parker
05.2020 - 11.2022
Specialized in every department this included
- Appliances : Worked hand to hand with customers to find their desirable appliances, then proceeded and created an order for them.
- Flooring : Created quotes and set up measures for customers to have their blinds/flooringremodeled or fully replaced
- Tool rental: Worked with customers to pair them with the correct tool for the job, as well as
repairing and cleaning all the tools to make sure their ready for use.
Prioritized customer satisfaction as well as building amazing relations with customers in each department
Coach certified: Assigned new associates and given the task to train them and mentor them.
Taught associates how to effectively use electronic devices as well how to make them more proficient with devices.
HIPO certified (High Potential Training) - Chosen for, and completed a 6 week leadership training program
Constantly bouncing between departments assisting anyone in need
Built rapport with customers and assessed needs to make product recommendations and upsell.
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Project Manager
Blue Peaks Roofing
Denver, CO
02.2019 - 04.2021
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.