Kylie Albright
Newville,PA
Summary
Dynamic professional with a proven track record in customer service and patient care, exemplified during roles at Beverage Express and in private caregiving. Skilled in payment processing and demonstrating exceptional empathy, I significantly improved client wellbeing and transaction accuracy. Adept at conflict resolution, my work ethic and integrity have consistently enhanced customer relations and operational efficiency.
Overview
10
10
years of professional experience
Work History
Cashier
Beverage Express
Carlisle, PA
10.2021 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
Caregiver
Suzanna Clark
Newville, PA
01.2015 - 01.2021
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Education
None -
Big Spring High School
Newville, PASkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Customer Relations
- Payment Processing
- Conflict Resolution
- Product Knowledge
- Refunds and exchanges
- ID Verification
Timeline
Cashier
Beverage Express
10.2021 - Current
Caregiver
Suzanna Clark
01.2015 - 01.2021
None -
Big Spring High School