Kylie Bautista
Aliso Viejo
Summary
I am a dependable professional with extensive experience in customer service and inventory management. Recognized for excellent multi-tasking capabilities, reliability and punctuality. I am prepared to leverage strong teamwork skills to contribute to store performance and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Sales Associate
See's Candies
Laguna Niguel, CA
07.2022 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to meet sales goals and improve store performance.
- Trained new associates on operational procedures and customer engagement techniques using the Five Steps.
- Monitored inventory levels, assisting in delivery shipments and restocking to prevent shortages.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Educated customers on product features, enhancing their purchasing decisions.
- Organized sales floor to maintain store visual appeal, engage customers, and promote specific products.
Sales Associate
TJ Maxx/Homegoods
Aliso Viejo, CA
12.2010 - 03.2022
- Cashier- assisted customers with sales and return transactions, handled money, checks, gift certificates, credit/debit cards, wrapped delicate items to prevent damage, opened reward accounts
- Sales Floor- brought merchandise out to the floor, built and organized displays, rearranged the floor layout when needed, assisted customers and associates with merchandise related questions
- Markdown Associate- arrived early to process and organize clearance merchandise, made price tags for untagged items, marked items in the system as damaged, mismatched, or recalled
- Cash Office- counted money within the store safe, organized all sale and return receipts, made register bags to be used throughout the store, impute data daily and made reports tracking sales and any discrepancies, processed money orders when needed
- Backroom Associate- arrived early to receive truck shipments, broke down pallets, organized boxed merchandise into proper bins, processed merchandise with security tags, cleaned floors and counters, discarded cardboard, plastic, and trash
Education
No Degree -
Saddleback College
Mission Viejo, CAHigh School Diploma -
Aliso Niguel High School
Aliso Viejo, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Store opening and closing
- Inventory tracking
Timeline
Sales Associate
See's Candies
07.2022 - Current
Sales Associate
TJ Maxx/Homegoods
12.2010 - 03.2022
No Degree -
Saddleback College
High School Diploma -
Aliso Niguel High School