Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kylie Davies

Rozet,WY

Summary

Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Overview

3
3
years of professional experience

Work History

Crew Member

Ranch & Roost
Gillette, WY
05.2023 - 08.2024
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Adhered to health department regulations regarding food handling procedures.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Resolved customer complaints in a professional manner.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Checked expiration dates on all products before serving them to customers.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Served food quickly for positive guest experiences.
  • Organized and restocked supplies to support operations and team productivity.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Packed fast food products in approved containers, cups, and bags.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Upheld high standards of productivity and quality in operations.
  • Stocked shelves and cases with new or transferred items.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.

Crew Team Member

Dairy Queen Restaurant
Gillette, WY
06.2022 - 04.2023
  • Assisted customers with orders and inquiries.
  • Organized stockroom shelves to maximize space efficiency.
  • Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
  • Greeted customers in a friendly manner upon entering the store.
  • Restocked items on shelves as needed.
  • Operated cash register accurately and efficiently.
  • Answered customer questions regarding product features, pricing, availability.
  • Provided excellent customer service at all times.
  • Performed store opening and closing procedures as directed by management team.
  • Ensured that products are properly labeled before placing them on shelves.
  • Followed strict health and safety guidelines when handling food products.
  • Cleaned, sanitized, and maintained work areas according to established protocols.
  • Stocked inventory of supplies needed for making ice cream including mix-ins, sprinkles, sauces.
  • Operated machinery in accordance with manufacturer specifications and company standards.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Crew Member

Little Ceasers Pizza
Gillette, WY
06.2022 - 08.2022
  • Operated the pizza oven, ensuring pizzas were cooked to order.
  • Prepared dough and sauce for pizzas according to recipes.
  • Cleaned and sanitized kitchen surfaces and equipment.
  • Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
  • Handled customer orders in a timely manner, ensuring accuracy of order.
  • Measured ingredients accurately using measuring cups or scales.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.

Table Busser

Pizza Ranch Buffet
Gillette, Wyoming
01.2022 - 04.2022
  • Provided quick and efficient clearing of tables between courses.
  • Bussed and reset tables in an orderly fashion.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Replenished napkins, condiments, silverware and glassware as needed.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Conducted regular checks on customer satisfaction levels during meal service.
  • Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
  • Took initiative to help others whenever necessary.
  • Maintained a friendly attitude towards customers at all times.
  • Provided assistance to other bussers or waitstaff when needed.
  • Adhered to sanitation guidelines when handling food and beverage items.
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Followed safety and sanitation guidelines in accordance with local health regulations.
  • Wiped down and cleaned chairs, booths, and highchairs.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.

Education

High School Diploma -

Campbell County High School
Gillette, WY
05-2024

Skills

  • Safe Food Handling
  • Customer Service
  • Customer Engagement
  • Health Code Compliance
  • Drive-Thru Operations
  • Food Running
  • Beverage Preparation
  • Food Preparation
  • Safety awareness
  • Ordering Procedures
  • Time Management
  • Workplace Efficiency
  • Production Line Work
  • Telephone Etiquette
  • Quality Control Checks
  • Line Efficiency
  • Team Contributions
  • Teamwork and Collaboration
  • Taking Orders
  • Safety
  • Animal care
  • proper feeding
  • animal health management
  • Animal Welfare Practices
  • Animal Showmanship
  • Animal husbandry

Affiliations

  • Active in the 4H and FFA show and judging world show many animal species as well as par taking in indoor activities as well
  • Artistic talent
  • digital creativity in drawing and design

Timeline

Crew Member

Ranch & Roost
05.2023 - 08.2024

Crew Team Member

Dairy Queen Restaurant
06.2022 - 04.2023

Crew Member

Little Ceasers Pizza
06.2022 - 08.2022

Table Busser

Pizza Ranch Buffet
01.2022 - 04.2022

High School Diploma -

Campbell County High School
Kylie Davies