Kylie Fay
Tacoma,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Head Hostess
True Food Kitchen
10.2023 - 12.2023
- Greeted guests upon arrival and escorted them to their tables
- Supervised a team of hostesses, ensuring all duties were completed in a timely manner
- Assisted with seating arrangements for large groups and special occasions
- Trained new staff on proper hosting procedures and policies
- Anticipated potential problems and took appropriate action to prevent them from occurring
Server
Canyon Ranch
07.2023 - 12.2023
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Prepared drinks according to standard recipes
- Took orders from customers accurately and in a timely manner
- Delivered food orders promptly and courteously
- Monitored dining room for cleanliness and proper set-up at all times
- Ensured that each guest was served courteously, quickly, and efficiently
Team Leader
Chick-fil-A Restaurants
09.2021 - 11.2022
- Developed positive customer relationships through friendly greeting and excellent service
- Rotated through series of different stations based on team needs
- Looked for ways to go above and beyond job requirements
- Trained new team members using approved training materials and information
Education
Liberal Arts -
Pima Community College
05.2025
Skills
- Customer service
- Time management
- Training and Mentoring
- Service Prioritization
- Call Routing
- Memory retention
- Stress Tolerance
- Public Safety Awareness
- Telephone Etiquette
- Good Judgment
- Teamwork and Collaboration
- Problem-Solving
Affiliations
- Girl Scouts
Certification
CPR
Languages
American Sign Language
Limited Working
Timeline
Head Hostess
True Food Kitchen
10.2023 - 12.2023
Server
Canyon Ranch
07.2023 - 12.2023
Team Leader
Chick-fil-A Restaurants
09.2021 - 11.2022
Liberal Arts -
Pima Community College
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