Kylie Gray
Kissimmee
Summary
Dedicated customer service professional with experience in retail operations, event coordination, and fast-paced, guest-facing environments. Skilled in communication, conflict resolution, cash handling, POS systems, and maintaining organized, high-quality workspaces. Known for teamwork, reliability, and the ability to work independently while delivering exceptional guest experiences.
Overview
5
5
years of professional experience
Work History
Merchandiser
Walt Disney World Resort
Orlando
08.2024 - 07.2025
- Managed daily operations, including stocking, merchandising, and visual displays, to ensure a neat and appealing sales floor.
- Provided exceptional customer service by assisting guests, processing transactions with the point-of-sale (POS) system, and handling cash.
- Ensured compliance with company policies, health and safety procedures, and loss prevention guidelines.
- Contributed to a positive team environment by collaborating with fellow cast members, and assisting with store opening and closing procedures.
Event Coordinator
Bridal Oaks Wedding and Events
Cypress
01.2020 - 07.2024
- Coordinated wedding logistics, including venue setup, catering, and vendor arrival times.
- Provided exceptional client service, addressing inquiries and providing support throughout the planning process.
- Executed on-site management during events, overseeing staff and vendor performance.
- Utilized various cleaning chemicals to achieve and maintain high cleanliness standards before, during, and after events.
Education
Bachelor of Science - Agribusiness
Texas A&M University
College Station, TX12-2025
Skills
- Customer service
- Communication skills
- Conflict resolution
- Team collaboration
- Cash handling and POS proficiency
- Technical expertise
Timeline
Merchandiser
Walt Disney World Resort
08.2024 - 07.2025
Event Coordinator
Bridal Oaks Wedding and Events
01.2020 - 07.2024
Bachelor of Science - Agribusiness
Texas A&M University