Kylie Houle
Princeton,MN
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Registration
Fairview Health Services
06.2022 - 05.2023
- Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits.
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Gathered demographic and insurance information to register patients for medical appointments.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
- Working with interprofessional teams to make appointments for the specific patient.
Certified Nursing Assistant
Elim Care And Rehab
01.2017 - 04.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Cashier
Coborns
05.2016 - 12.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Education
Associate of Science - Nursing
Anoka Ramsey Community College
Cambridge MN12.2023
High School Diploma -
Princeton High School
Princeton, MN05.2018
Skills
- Direct Patient Care
- Patient Management
- Care Plan Implementation
- Medication Administration
- Patient Education
- Medication and IV Administration
- Patient Care
- Healthcare Ethics
- Family Education
- Patient Assessment
Certification
Modernizing healthcare to improve physical accessibility
Timeline
Patient Registration
Fairview Health Services
06.2022 - 05.2023
Certified Nursing Assistant
Elim Care And Rehab
01.2017 - 04.2023
Cashier
Coborns
05.2016 - 12.2016
Associate of Science - Nursing
Anoka Ramsey Community College
High School Diploma -
Princeton High School
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