Kylie Hutchinson
Jackson,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised, quickly mastering new skills, well-versed in building productive relationships, resolving complex issues, maintaining customer satisfaction, and contributing to company success.
Overview
9
9
years of professional experience
Work History
Department Assistant
Henry Ford Health Systems
Jackson, MI
12.2022 - Current
- Create and maintain schedules for 230 staff members in various departments
- Payroll submission
- Provide office support for two units
- Coordinate meeting and manage calendar invites
- Minute taking experience
- Ensuring laborlytics is correct for weekly/monthly reports
- Respond to emails and phone calls in a timely manner
- File keeping for staff and unit needs
- Organize birthday cards for staff every month, and special occasions gifts
- Order office supplies
- Place maintenance/ IT work orders
- Attend various meetings throughout the week.
Emergency Department Patient Registration Representative
Henry Ford Health Systems
Jackson, MI
07.2021 - 12.2022
- Make corrections to the daily schedule as needed
- Prepare end of day report for the department
- Answer phone calls to assist clinical staff with charts and patient encounters
- Train new team members
- Verify patient information and active healthcare coverage
- Maintaining hospital ED lobby
- Collecting impatient forms for patients regarding their stay
- Assisting patients, visitors, medical staff and healthcare management in upholding hospital policies and procedures.
Health Screener
Henry Ford Health Systems
Jackson, MI
12.2022 - 07.2021
- Screened patients and visitors for covid like symptoms
- Maintained workstation.
Cashier Supervisor/ Sales
laborlyticsMenards
Jackson, MI
09.2015 - 05.2020
- Managed customer relations and customer service through daily communication and interaction via in person or phone
- Received payment from guests, made change, and issued receipts in accordance with cash handling policies and procedures
- Supervised cashiers with daily duties
- Helped prevent theft
- Trained/mentored new team members
- Maintained customer satisfaction with forward-thinking strategies addressing customer needs and resolving issues to provide great guest service.
Education
Columbia Central High School
01.2015
Associate in Science -
Jackson College
Skills
- Customer Complaint Resolution
- Relationship development
- Professional telephone demeanor
- Report Preparation
- Teamwork and Collaboration
- Staff education and training
- Staff Management
- Departmental rapport
- Document Preparation
- Meeting Scheduling
- File Management
- Data entry expertise
- Administrative Support
- Mail handling
Timeline
Department Assistant
Henry Ford Health Systems
12.2022 - Current
Health Screener
Henry Ford Health Systems
12.2022 - 07.2021
Emergency Department Patient Registration Representative
Henry Ford Health Systems
07.2021 - 12.2022
Cashier Supervisor/ Sales
laborlyticsMenards
09.2015 - 05.2020
Columbia Central High School
Associate in Science -
Jackson College
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