Kylie Jett-Brown
Interlachen
Summary
Detail-oriented clerk with a proven track record in maintaining accurate patient records and supporting billing processes. Skilled in effective communication and collaboration, ensuring compliance with HIPAA regulations and enhancing patient care outcomes.
Overview
6
6
years of professional experience
Work History
PTAC Central Unit Clerk
Parallon
Remote
05.2023 - Current
- Maintained accurate patient records using electronic health record systems.
- Supported billing and insurance verification processes for patient accounts.
- Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
- Performed data entry into an electronic health record system.
Patient Service Advocate
United Healthcare
Remote
09.2022 - 05.2023
- Assisted patients with inquiries regarding health plan benefits and coverage options.
- Educated members on health services and resources available through the organization.
- Coordinated appointments between patients and healthcare providers to ensure timely care.
- Advocated for patient needs, facilitating access to necessary medical resources and support.
- Collaborated with other departments within the organization to ensure smooth operations of all processes related to patient care advocacy.
Patient Care Technician
Erlanger Medical Center
Chattanooga
10.2019 - 05.2020
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Monitored vital signs and reported changes to the medical team promptly.
- Documented patient information accurately in electronic health records systems.
- Provided direct patient care and assistance to healthcare team members.
Education
Associate of Arts -
Daytona State College
Daytona Beach, FL08-2017
Skills
- Electronic health records
- Billing support
- HIPAA compliance
- Patient documentation
- Data entry
- Customer advocacy
References
References available upon request.
Timeline
PTAC Central Unit Clerk
Parallon
05.2023 - Current
Patient Service Advocate
United Healthcare
09.2022 - 05.2023
Patient Care Technician
Erlanger Medical Center
10.2019 - 05.2020
Associate of Arts -
Daytona State College