Kylie Johnson
Herriman
Summary
Dedicated employee and student with years of experience in management and customer service. Certified Medical Assistant; Knowledgeable in sanitization procedures, inventory upkeep, operational procedures, documentation and organization. Dependable and reliable; always ready to learn and grow.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
The Appliance Stop
02.2022 - 11.2024
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Created and maintained safe and secure work environments for employees.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maintained communication and collaboration between employees and higher management
Server
KISCO Senior Living
08.2018 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Managed payments
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Kept clean, organized, and upheld hygiene standards
- Restocking and inventory
- Answered questions and resolved customer complaints
Education
Associate of Science -
Salt Lake Community College
Salt Lake City, UT06-2025
Medical Assisting
Salt Lake Community College
Salt Lake City, UT01-2024
High School Diploma -
Connections Academy
Salt Lake City, UT06-2020
Skills
- Customer Service Experience
- Problem Solving
- Billing and Financial Management
- Operations Management
- Inventory Tracking and Management
- Customer Relations and Complaint Resolution
- Teamwork and Collaboration
- Opening and Closing Operations
- Records Maintenance
Certification
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Certified Medical Assistant
Took the CMA program through Salt Lake Community College, and did an externship through the Intermountain Alta View Clinic.
Timeline
Assistant Store Manager
The Appliance Stop
02.2022 - 11.2024
Server
KISCO Senior Living
08.2018 - 01.2022
Associate of Science -
Salt Lake Community College
Medical Assisting
Salt Lake Community College
High School Diploma -
Connections Academy
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