Kylie Knotts
Summary
Eager to relocate to the Dallas area. Detail-oriented and
performance-driven. Successful at working towards deadlines. An
effective team player with the important ability to function well and thrive in fast-paced and deadline-driven environments. Dedicated professional with a history of meeting company goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Marketing Director
Pediatric Dentistry Of Shreveport-Bossier
10.2022 - Current
- Manage social media accounts for all six locations.
- Developed and executed successful social media campaigns across multiple platforms to increase brand awareness and drive traffic to the company's website.
- Sorted through resumes and scheduled interviews.
- Planned and organized company retreats, as well as events and parties for the practice.
- Put together PowerPoints for slideshows as well as material needed for retreats and events.
- Managed outreach events within the community to market and advertise.
- Increased customer engagement through social media.
- Interacted with fans and clients in effort to take advantage of positive posts and feedback to boost social presence.
- Created giveaway contests in effort to draw in cliental.
Client Service Associate
Gallagher
07.2022 - 10.2022
- Assisted Client Service Managers on accounts.
- Attended commercial coverage training in Chicago, IL.
- Actively used Microsoft Teams to meet daily with other members of the Achieve program and discuss further training.
- Took courses through the program to prepare for the Property and Casualty Licensing exam.
Patient Care Coordinator
Southern Roots Dentistry
08.2021 - 07.2022
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Acted as main point of contact for patients and doctors by closely reviewing charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
Patient Care Coordinator
Pediatric Dentistry Of Natchitoches
06.2020 - 05.2021
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Greeted and assisted patients with check-in procedures.
Administrative Assistant
Professional Tax And Accounting Services
05.2019 - 05.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Education
Bachelor of Arts - Business Administration
Northwestern State University of Louisiana
Natchitoches, LA05.2021
Skills
- Project Planning
- Strategic Planning
- Networking
- Event Planning
- Public Relations
Timeline
Marketing Director
Pediatric Dentistry Of Shreveport-Bossier
10.2022 - Current
Client Service Associate
Gallagher
07.2022 - 10.2022
Patient Care Coordinator
Southern Roots Dentistry
08.2021 - 07.2022
Patient Care Coordinator
Pediatric Dentistry Of Natchitoches
06.2020 - 05.2021
Administrative Assistant
Professional Tax And Accounting Services
05.2019 - 05.2020
Bachelor of Arts - Business Administration
Northwestern State University of Louisiana
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