Kylie Kranz
Portland,OR
Summary
Experienced with managing tables and providing exceptional service to guests in fast-paced, high-volume environments. Utilizes excellent communication skills to collaborate with team members to guarantee smooth service. Track record of maintaining high standards of cleanliness and efficiency, ensuring a positive dining experience for all patrons.
Overview
4
4
years of professional experience
1
1
Certification
2
2
Languages
Work History
Restaurant Server
Hachi PDX
Portland, OR
06.2026 - Current
- Resolved guest complaints promptly, fostering a welcoming environment and encouraging repeat visits.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated menu knowledge by accurately describing dishes and making recommendations to patrons.
Barista
Marché/Provisions Market Hall
Eugene, OR
07.2023 - 08.2025
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Host
Apothecary/Rye Restaurant
Los Angeles, CA
06.2022 - 01.2023
- Managed reservation system, optimizing seating arrangements for efficiency during peak hours.
- Greeted and seated guests, ensuring prompt service and positive first impressions.
- Collaborated with servers to coordinate timely guest services and enhance dining experience.
Education
Bachelor of Arts - Political Science
University of Oregon
Eugene, OR06-2026
High School Diploma -
Woodrow Wilson Highschool
Dallas, TX06-2021
Skills
- Customer Service
- Food Safety
- POS Systems
- Team Collaboration
- Multi-Tasking
- Memorization
- Organization and Time Management
- Conflict Resolution
Certification
- Certified Food Handler - Oregon Restaurant & Lodging Association
- OLCC - Oregon Restaurant & Lodging Association
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Restaurant Server
Hachi PDX
06.2026 - Current
Barista
Marché/Provisions Market Hall
07.2023 - 08.2025
Host
Apothecary/Rye Restaurant
06.2022 - 01.2023
Bachelor of Arts - Political Science
University of Oregon
High School Diploma -
Woodrow Wilson Highschool