Kylie Krom
River Falls
Summary
Dedicated administrative professional with a comprehensive background in office administration and client relations. Proven ability to streamline operations and maintain accurate records, ensuring efficiency and compliance in payroll processing and administrative tasks.
Overview
14
14
years of professional experience
Work History
Front Office Coordinator/Payroll Specialist
Express Employment
River Falls
07.2025 - Current
- Managed front desk operations and greeted incoming clients and visitors.
- Scheduled appointments and maintained organized calendars for staff and clients.
- Answered phone calls, directed inquiries, and provided information to callers.
- Processed client registrations and updated records in the database system.
- Assisted with administrative tasks, such as filing documents and data entry.
- Collaborated with team members to enhance office efficiency and communication.
- Maintained a clean and welcoming reception area for clients and staff.
- Answered telephones, screened calls, and directed inquiries to the appropriate staff member.
- Prepared invoices, letters, memos, and other documents as required by management.
- Assisted with ordering supplies as needed.
- Maintained patient records with strict adherence to confidentiality and privacy regulations.
- Processed insurance forms and verified patient coverage, reducing billing errors and delays.
- Processed payroll for multiple clients using specialized software.
- Supported year-end tax preparation and filing processes.
Bartender
Applebee's
Hudson
07.2024 - 06.2025
- Mixed and served a variety of cocktails and beverages to patrons.
- Maintained cleanliness and organization of the bar area during shifts.
- Assisted customers with menu selections and drink recommendations.
- Processed customer orders using point-of-sale systems efficiently.
- Trained new bartenders on standard operating procedures and drink recipes.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Secretary
Clearly building Corp
Ellsworth
11.2019 - 08.2022
- Managed daily office operations and maintained organized filing systems.
- Coordinated meetings, schedules, and travel arrangements for executives.
- Handled incoming calls and inquiries with professionalism and courtesy.
- Maintained office supplies inventory and ordered replacements as needed.
- Facilitated communication between departments to enhance workflow efficiency.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Provided administrative support to the Office Manager and other staff members.
- Greeted visitors and directed to appropriate location or person.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Updated contact lists on a regular basis; created new contacts as needed.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Managed multiple calendars and contacts using computer software.
- Handled confidential documents with discretion.
- Operated office equipment such as photocopiers, scanners, and fax machines.
Assistant Teacher
Abundant life
River Falls
01.2019 - 07.2019
- Supported lead teacher in daily classroom activities and lesson preparations.
- Assisted in developing engaging educational materials for student learning.
- Managed classroom behavior by implementing positive reinforcement strategies.
- Facilitated small group activities to enhance student participation and understanding.
- Organized classroom resources and maintained a tidy learning environment.
- Communicated regularly with parents about student development and concerns.
- Helped maintain a safe and orderly learning environment.
- Supervised small group activities.
- Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
- Attended faculty meetings as requested by the lead teacher.
Lead Teacher
Little Minds Learning Center
River Falls
06.2018 - 12.2018
- Developed engaging lesson plans to foster creativity and critical thinking.
- Led a team of educators in implementing curriculum standards effectively.
- Organized parent-teacher conferences to enhance communication and collaboration.
- Oversaw classroom management to create a positive learning environment.
- Coordinated activities that promote social skills and teamwork among students.
- Evaluated student progress through assessments and tailored instructional approaches.
- Organized activities to promote physical, mental and social development of each child.
- Worked with teachers to design interactive lessons and increase student success.
- Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
Office Assistant
NDSU
Fargo
07.2011 - 12.2015
- Managed office correspondence and communication for efficient information flow.
- Organized files and documents to maintain an orderly office environment.
- Assisted in scheduling meetings and coordinating events for staff and faculty.
- Operated office equipment including printers, copiers, and scanners effectively.
- Maintained inventory of supplies and ordered materials as needed for operations.
- Coordinated travel arrangements for staff attending conferences or events.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Answered phone calls and directed them to appropriate personnel.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Coordinated travel arrangements for staff, including flight and hotel bookings.
- Monitored office expenses and submitted purchase requests.
- Supported the planning and execution of corporate events and meetings.
- Copied, sorted and filed records of office activities and business transactions.
- Delivered messages and ran errands.
- Completed and mailed contracts, invoices or checks.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
Education
High School Diploma -
Davies High School
Fargo, ND06-2014
Some College (No Degree) - Microbiology
North Dakota State University
Fargo, NDSome College (No Degree) - Early Childhood Education
Chippewa Valley Technical College
River Falls, WISkills
- Calendar management
- Client relations
- Appointment scheduling
- Document preparation
- Meeting scheduling
- Filing
- Customer relationship management
- Office administration
- Team collaboration
- Attention to detail
- Payroll processing
- Front office management
References
References available upon request.
Timeline
Front Office Coordinator/Payroll Specialist
Express Employment
07.2025 - Current
Bartender
Applebee's
07.2024 - 06.2025
Secretary
Clearly building Corp
11.2019 - 08.2022
Assistant Teacher
Abundant life
01.2019 - 07.2019
Lead Teacher
Little Minds Learning Center
06.2018 - 12.2018
Office Assistant
NDSU
07.2011 - 12.2015
High School Diploma -
Davies High School
Some College (No Degree) - Microbiology
North Dakota State University
Some College (No Degree) - Early Childhood Education
Chippewa Valley Technical College