Kylie Lash
Naples,FL
Summary
Proactive Restaurant Hostess with extensive experience managing high-pressure environments while ensuring guest satisfaction. Skilled in customer service, conflict resolution, and maintaining cleanliness standards. Known for handling multiple tasks efficiently and creating a welcoming atmosphere for all patrons.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Arlene Gabuya
01.2024 - 07.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Receptionist
Chevrolet Motors
01.2022 - 06.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Cafe Worker
Amy Reynolds
01.2023 - 06.2023
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Education
No Degree -
Aubrey Rogers High School
Naples, FL05-2026
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Cleanliness and hygiene
- Conflict Resolution
- Cash Handling
- Complex Problem-Solving
- Scheduling
Accomplishments
- Supervised team of 9 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Allergen Awareness Training Certificate - Various State-Specific Providers.
- First Aid Certification - American Red Cross.
Timeline
Restaurant Hostess
Arlene Gabuya
01.2024 - 07.2024
Cafe Worker
Amy Reynolds
01.2023 - 06.2023
Receptionist
Chevrolet Motors
01.2022 - 06.2024
No Degree -
Aubrey Rogers High School
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