Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Kylie Maurice

Winter Garden,FL

Summary

I am a dedicated Sociology student at the University of North Georgia with a profound interest in law and a lifelong goal of becoming a criminal defense attorney. Originally from California, I relocated to Georgia with my family and now reside in Florida, where I am currently employed at Walt Disney World. My strong work ethic and passion for my field drive me to give my utmost effort in everything I do. I am deeply committed to my academic and professional pursuits, and I am eager to leverage my background and enthusiasm as I begin my legal career. My goal is to contribute effectively to your team while continuing to grow and develop as a future legal professional.

Overview

2
2
years of professional experience

Work History

Resort Club Lounge Concierge

The Walt Disney Company
05.2024 - Current
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
  • Provided language translation services as needed, easing communication barriers for international guests.
  • Maintained confidentiality of member information and adhered to all company policies, ensuring a secure environment for both guests and staff.
  • Consistently monitored trends in luxury travel industry to adapt best practices into Club Level services.

Beauty Advisor

Ulta Beauty Inc.
01.2024 - 04.2024
  • Processed payments, entering sales in register for prompt customer service.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Maintained counter and display areas for cleanliness and organization.
  • Met sales goals, supporting organizational health through consistent and reliable service.

Auto Plaza Booth Attendant

The Walt Disney Company
08.2023 - 01.2024
  • Managed cash transactions accurately, balancing the cash register at the end of each shift.
  • Ensured smooth operations by maintaining an organized and clean booth area.
  • Monitored attendance numbers throughout events, reporting any discrepancies or issues to management in a timely manner.
  • Collaborated with team members for seamless booth operations during high-traffic times.
  • Processed various cash transactions and answered customer questions.

Administrative Assistant

Huck Construction and Development Corp.
06.2022 - 08.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Conducted research for project proposals, compiling information that supported winning bids.
  • Constantly worked with Microsoft softwares to organize documents, collaborate with team members, and file data.

Education

Bachelor of Science - Sociology

University of North Georgia
Dahlonega, GA
04.2026

High School Diploma -

Redwood High School
Visalia, CA
05.2022

Skills

  • Customer Service
  • Highly Adaptable
  • Strong Work Ethic
  • Effective problem solving
  • Excellent Multitasking
  • Exceptional communication
  • Administrative Support
  • Superior organization
  • Advanced Time Management
  • Marketing
  • Tech-savvy abilities
  • Accurate record keeping

Languages

Spanish
Limited Working

Additional Information

References available upon request.

Timeline

Resort Club Lounge Concierge

The Walt Disney Company
05.2024 - Current

Beauty Advisor

Ulta Beauty Inc.
01.2024 - 04.2024

Auto Plaza Booth Attendant

The Walt Disney Company
08.2023 - 01.2024

Administrative Assistant

Huck Construction and Development Corp.
06.2022 - 08.2023

Bachelor of Science - Sociology

University of North Georgia

High School Diploma -

Redwood High School
Kylie Maurice