Kylie McEachern
Wellington,Ks
Summary
Deadline-oriented Tax Professional adept at quickly assessing customer needs, developing strategic plans and completing returns to maximize deductions and minimize liabilities. Pursuing role with tax preparation services organization.
Overview
21
21
years of professional experience
Work History
Tax Preparer
H&r Block
10.2024 - Current
- Completed and filed returns with tax departments at local, state, and federal levels.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Offered clients recommendations to reduce tax liabilities.
Key Holder
Dollar General
11.2023 - Current
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Digital Shopper
Wal-Mart Supercenter
03.2023 - 08.2023
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
Houskeeper/Laundry Attendant
Botkin Care and Rehab
06.2018 - 04.2019
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Collected soiled linens and clothing and pretreated stains.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
Server
Pizza Hut
03.2016 - 04.2018
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
Sporting Goods Sales Associate
Wal-Mart Supercenter
05.2012 - 11.2014
- Followed company standards for merchandise presentation and planograms of best apparel and equipment brands in sporting goods.
- Possessed superior product knowledge to direct and upsell sporting items to meet sporting enthusiasts' needs.
- Utilized [Software] to determine if customer requested products were available for purchase.
- Ticketed items with pricing and mark-downs and restocked sales floor according to merchandising plan.
- Processed sales transactions with point of sale system, upselling loyalty program and private label credit cards.
Customer Service Representative
Taco Bell
06.2011 - 03.2012
- Cultivated warm relationships with regular customers.
- Operated register to process payments and collect cash payment for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Used proper techniques to prepare food and ingredients.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Bussed and reset tables to keep dining room and work areas clean.
Courtesy Clerk
Dillons
10.2004 - 03.2005
- Assisted customers with large purchases by carrying items to vehicles.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Collected more than 40 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Helped customers take merchandise out of store and loaded items into vehicles.
Education
GED -
Cowley County Community College
Arkansas City, KS05-2005
Skills
- Excellent customer service skills
- Fair to good typing abilities
Timeline
Tax Preparer
H&r Block
10.2024 - Current
Key Holder
Dollar General
11.2023 - Current
Digital Shopper
Wal-Mart Supercenter
03.2023 - 08.2023
Houskeeper/Laundry Attendant
Botkin Care and Rehab
06.2018 - 04.2019
Server
Pizza Hut
03.2016 - 04.2018
Sporting Goods Sales Associate
Wal-Mart Supercenter
05.2012 - 11.2014
Customer Service Representative
Taco Bell
06.2011 - 03.2012
Courtesy Clerk
Dillons
10.2004 - 03.2005
GED -
Cowley County Community College
Similar Profiles
Nakita HausafusNakita Hausafus
CSP/Receptionist at H&R BlockCSP/Receptionist at H&R Block
AMANDA RAMIREZAMANDA RAMIREZ
FRONT DESK RECEPTIONIST /Tax Preparer at H&R BlockFRONT DESK RECEPTIONIST /Tax Preparer at H&R Block
Jebediah ReevesJebediah Reeves
Customer Service Professional at H&r BlockCustomer Service Professional at H&r Block
Patricia DraperPatricia Draper
Tax Professional at H&r BlockTax Professional at H&r Block
Rebecca RiggsRebecca Riggs
CNA/CMA at Walden Medical StaffingCNA/CMA at Walden Medical Staffing