Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kylie Morrow

Indianola

Summary

Dynamic Shift Lead Manager with a proven track record at Dairy Queen Grill & Chill, excelling in team motivation and employee training. Enhanced operational efficiency through effective inventory management and strict adherence to safety protocols, achieving a significant reduction in waste. Committed to fostering a culture of excellence and integrity in service delivery.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Lead Manager

Dairy Queen Grill & Chill
Indianola, IA
05.2024 - Current
  • Supervised daily operations to ensure efficient service and adherence to brand standards.
  • Trained and mentored team members on customer service excellence and food safety protocols.
  • Implemented inventory management practices to optimize stock levels and minimize waste.
  • Executed cash handling procedures accurately, ensuring financial integrity during shifts.

Cook

Concession Stand
Indianola, IA
05.2022 - 05.2025
  • Supervised daily operations to ensure efficient service and adherence to brand standards.
  • Trained and mentored team members on customer service excellence and food safety protocols.
  • Implemented inventory management practices to optimize stock levels and minimize waste.
  • Executed cash handling procedures accurately, ensuring financial integrity during shifts.

Education

High School Diploma -

Indianola High School
Indianola, IA

Skills

  • Team motivation
  • Workplace safety
  • Employee training
  • Policy enforcement

Certification

ServeSafe

Languages

Spanish
Limited Working

Timeline

Shift Lead Manager

Dairy Queen Grill & Chill
05.2024 - Current

Cook

Concession Stand
05.2022 - 05.2025

High School Diploma -

Indianola High School