Kylie Pettus
St. Louis,MO
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Shift Lead Manager
McAlister's Deli
09.2021 - Current
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Club Lacrosse Coach
410 West Lacrosse Club
05.2024 - Current
- Trained team members in midfield, attack and defensive positions.
- Promoted sportsmanship among athletes, instilling respect for opponents, officials, teammates, and the game itself.
- Organized practice sessions, exercise and conditioning to improve player performance.
- Fostered a supportive and competitive environment, promoting teamwork and individual growth.
Girls Lacrosse Coach
Westminster Christian Academy
02.2024 - Current
- Mentored athletes on goal-setting, time management, and balancing academic responsibilities with athletics.
- Strengthened communication skills among players through specialized drills and exercises designed to foster teamwork.
- Led team to second place in the JV girls lacrosse tournament (best in school history).
Sandwich Maker/Cashier
Amighetti’s
06.2020 - 08.2021
- Greeted guests, promoted specials, and took orders.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
Education
Bachelor of Science - Accounting
Maryville University of Saint Louis
St. Louis, MO05-2026
High School Diploma -
Parkway South High School
Ballwin, MO06-2022
Skills
- Team motivation
- Energetic and enthusiastic
- Team development
- Mentoring and coaching
Timeline
Club Lacrosse Coach
410 West Lacrosse Club
05.2024 - Current
Girls Lacrosse Coach
Westminster Christian Academy
02.2024 - Current
Shift Lead Manager
McAlister's Deli
09.2021 - Current
Sandwich Maker/Cashier
Amighetti’s
06.2020 - 08.2021
Bachelor of Science - Accounting
Maryville University of Saint Louis
High School Diploma -
Parkway South High School
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