Kylie Podratsky
Haymarket,VA
Summary
Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Great communication skills and leadership skills.
Overview
3
3
years of professional experience
Work History
Cashier
1971 Coffee Shop
12.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Beverage Cart Attendant
Stonewall Golf Club
12.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and product knowledge to guests.
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
- Streamlined inventory management with efficient restocking practices, resulting in reduced waste and improved availability.
Golf Staff Member
Evergreen Country Club
04.2021 - 11.2023
- Improved customer satisfaction by providing exceptional service in the pro shop and during special events.
- Managed inventory of golf equipment, ensuring adequate stock for patrons'' needs.
- Conducted thorough inspections of golf carts, maintaining safety standards and timely repairs.
Education
BBA - Business Managment
James Madison University
Harrisonburg, VA05.2027
Advanced High School Diploma -
Battlefield High School
Haymarket, VA06.2023
Skills
- Customer Service
- Product Recommendations
- Excellent people skills
- Customer Relations
- Payment Collection
- Organizational Skills
Timeline
Cashier
1971 Coffee Shop
12.2023 - Current
Beverage Cart Attendant
Stonewall Golf Club
12.2023 - Current
Golf Staff Member
Evergreen Country Club
04.2021 - 11.2023
BBA - Business Managment
James Madison University
Advanced High School Diploma -
Battlefield High School
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