Kylie Rouleau
South Burlington
Summary
I am highly skilled in the food service industry with 19 years of experience supporting restaurant operations. I have a dedication and willingness to devote best-in-class service to maximize sales and work as a team to provide exceptional customer service.
Overview
13
13
years of professional experience
Work History
Server
Parkway Diner
08.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
Leunigs Bistro
05.2021 - 10.2024
- Commitment to providing exceptional customer service.
- Excellent leadership, interpersonal, communication skills.
- Highly Responsible, and reliable.
Server
Potholder Cafe
02.2017 - 03.2020
- Thrived in a fast pace, and team oriented environment.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
- Provided an energetic and friendly approach.
Server
Omalley's On Main
07.2014 - 11.2017
- Opening and closing the restaurant to make sure everything runs efficiently.
- Menu Knowledge
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Server
Kotos Japanese Steakhouse
04.2012 - 06.2014
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
- Minimized customer wait times by taking and filling large volume of orders each day.
Education
Associate of Arts -
Long Beach City College
Long Beach, CA06.2009
Skills
- Excellent organization and time management skills
- Strong work ethic
- Very reliable and punctual person
- Diligent in all tasks
- Goal oriented
Timeline
Server
Parkway Diner
08.2022 - Current
Server
Leunigs Bistro
05.2021 - 10.2024
Server
Potholder Cafe
02.2017 - 03.2020
Server
Omalley's On Main
07.2014 - 11.2017
Server
Kotos Japanese Steakhouse
04.2012 - 06.2014
Associate of Arts -
Long Beach City College
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