Kylie Suhweil
Ocala,FL
Summary
As a Head Bartender, I successfully led a team in a high-volume establishment, enhancing the customer experience through innovative cocktail menus and exceptional service. I implemented training programs that improved staff efficiency and increased customer satisfaction ratings by 20%. My expertise in mixology contributed to a 15% rise in beverage sales over one year.
In my role as a Cosmetologist, I developed a loyal clientele by delivering personalized beauty services and staying updated with the latest trends and techniques. I achieved recognition for my skills in advanced hair coloring and styling, resulting in numerous referrals and repeat clients. Additionally, I organized community events that showcased our services, boosting brand visibility and attracting new customers.
Overview
3
3
years of professional experience
Work History
Hairstylist
Breeze Day Spa
09.2023 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
Head Bartender
Katya Vineyards
01.2024 - 10.2024
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
Server / Bartender
Winghouse Bar & Grill
09.2022 - 01.2024
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Sales Associate
Agapanthus Ocala
10.2021 - 09.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Cashier
Publix
05.2021 - 04.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Education
Licensed Cosmetologist - Hair, Nails, Skin
Tenaj Salon Institute
11915 County Road 103 The Villages, FL 32162 Unite08.2023
High School Diploma -
Vanguard High School
7 NW 28th St Ocala, FL 34475 United States06.2022
Skills
- Quick Learner
- Client consultation
- Advanced communication skills
- Social Media Promotion
- Ability to work under pressure
- Team player
- Upselling
- Time management
Timeline
Head Bartender
Katya Vineyards
01.2024 - 10.2024
Hairstylist
Breeze Day Spa
09.2023 - Current
Server / Bartender
Winghouse Bar & Grill
09.2022 - 01.2024
Sales Associate
Agapanthus Ocala
10.2021 - 09.2023
Cashier
Publix
05.2021 - 04.2022
Licensed Cosmetologist - Hair, Nails, Skin
Tenaj Salon Institute
High School Diploma -
Vanguard High School
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