Summary
Overview
Work History
Education
Skills
Awards
Hobbies
Timeline
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Kylie Thompson

Enfield

Summary

Experienced Baker and Bakery Assistant with a strong background in creating high-quality breads, pastries, cakes, and cookies. Detail-oriented and adept at working in fast-paced environments, with a proven ability to manage baking processes, decorate cakes and cookies, and ensure product quality and freshness. Skilled in using a variety of baking tools and equipment, and experienced in inventory management, customer service, and packaging. Committed to delivering exceptional baked goods and maintaining a positive, efficient work environment.

Overview

6
6
years of professional experience

Work History

Baker/Bakery Assistant

Luann's Bakery & Cafe
07.2020 - 08.2024
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Processed customer transactions at the register and drive-thru window, delivering efficient and friendly service in a fast-paced environment.
  • Prepared and served coffee beverages as a barista, ensuring adherence to company recipes and maintaining a high standard of customer satisfaction.
  • Led cookie decoration as the head cookie decorator, utilizing creative designs and techniques to enhance visual appeal and product consistency.
  • Decorated cupcakes, ensuring visually appealing displays that met the company's quality standards and product guidelines.
  • Packaged baked goods for customer orders and display, maintaining product integrity and presentation throughout the packaging process.
  • Delivered orders to customers, ensuring timely and accurate delivery, while providing professional and courteous service.
  • Instructed cookie decorating classes, teaching techniques and best practices to groups, enhancing customer engagement and brand loyalty.
  • Handled dishwashing duties, maintaining a clean and organized workspace while following health and safety standards.
  • Trained new employees, providing hands-on instruction and guidance in company procedures and customer service, ensuring they were fully prepared for their roles.
  • Worked flexible schedule and extra shifts to meet business needs.


Bakery Worker

Big Y Bakery
07.2019 - 07.2020
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Operated the cash register and processed customer transactions efficiently, providing excellent customer service and handling cash accurately.
  • Monitored inventory by pulling stale items off shelves, ensuring product freshness through proper rotation of inventory.
  • Prepared and baked a variety of goods, including breads, muffins, cakes, cookies, and bagels, following company recipes and maintaining quality standards.
  • Fried and decorated doughnuts, ensuring consistency in taste and appearance.
  • Decorated and prepared cakes for display, using standardized designs and techniques to maintain consistent quality and enhance product presentation.
  • Packaged baked goods for display and customer orders, maintaining product integrity and presentation during the packaging process.

Snack Bar Attendant

Ron-A-Roll
07.2018 - 07.2019
  • Monitored inventory and notified management of deficiencies or shortages.
  • Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
  • Balanced multiple responsibilities simultaneously while maintaining excellent attention-to-detail in all aspects of the Snack Bar Attendant role.
  • Hosted multiple children's birthday parties, ensuring smooth operations and memorable experiences for guests.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Business Studies - Business Administration And Management

Manchester Community College
Manchester, CT
05.2025

High School Diploma -

Somers High School
Somers, CT
06.2019

Skills

  • Customer Service
  • Attention to Detail & Quality Control
  • Team Player
  • Food safety and sanitation

Awards

Loyalty award – CT Diamond Club 2018

Thespian Inductee 2017

Impact Player of the year 2016 - SHS Varsity Softball

Hobbies

  • Baking: I enjoy experimenting with new recipes in my free time and love sharing my creations with friends and family.
  • Crochet: Taught by my grandma, I specialize in making amigurumi, or crocheted stuffed animals, which allows me to combine my love for crafting with nostalgic memories.
  • Roller-Skating: I’ve recently taken up roller-skating and aim to practice at least once a week, embracing the fun and challenge of this activity.
  • Bracelet Making: I find joy in creating beautiful and functional bracelets, allowing me to express my creativity while making practical accessories.

Timeline

Baker/Bakery Assistant

Luann's Bakery & Cafe
07.2020 - 08.2024

Bakery Worker

Big Y Bakery
07.2019 - 07.2020

Snack Bar Attendant

Ron-A-Roll
07.2018 - 07.2019

Business Studies - Business Administration And Management

Manchester Community College

High School Diploma -

Somers High School

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