Kylie Watson
Burgaw,NC
Summary
Dynamic professional with a proven track record in diverse roles, including a pivotal position at Hwy 55. Expert in scheduling and organization, I excel in customer service and team training, significantly enhancing operational efficiency. Skilled in creating positive environments and adept at learning and advancing, I bring a confident approach to meeting and exceeding employer expectations.
Overview
8
8
years of professional experience
Work History
House Cleaner
Self Employed.
Burgaw, NC
02.2024 - Current
- Maintained supplies such as paper towels, toilet tissue, soaps.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
- Swept, mopped, vacuumed and polished floors of all types.
- Laundered sheets and other bedding, made beds and fluffed pillows.
- Washed and dried dishes to maintain clean and orderly kitchen.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Home Health Aide
Family Members
Wilmington, NC
08.2021 - 12.2023
- Prepared meals and snacks according to prescribed diets.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Helped clients stay happy and healthy by providing mental and emotional support.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing and incontinence care.
Restaurant Manager
Hwy 55
Castle Hayne, NC
06.2017 - 10.2021
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Ensured compliance with all food safety regulations and sanitation standards.
- Maintained detailed records of sales transactions and daily shift reports.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Assisted staff by serving food and beverages or bussing tables.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Coached staff on strategies to enhance performance and improve customer relations.
Education
High School Diploma -
Penn Foster
01-2020
Skills
- Scheduling
- Organization skills
- Information protection
- Calm demeanor
- Positive and professional
- Customer Service Driven
- Willing to Learn
- Willing to train to advance
Timeline
House Cleaner
Self Employed.
02.2024 - Current
Home Health Aide
Family Members
08.2021 - 12.2023
Restaurant Manager
Hwy 55
06.2017 - 10.2021
High School Diploma -
Penn Foster