Experienced manager with strengths in customer service, staff leadership, and time management. Skilled in training teams, resolving issues, and keeping daily operations running smoothly in fast-paced environments.
Work History
Manager
6 Years
Pat's Select | 10.2020 - Current
Directed daily store operations to maintain smooth customer service and consistent workflow
Supervised staff scheduling, coaching, and performance feedback to support team productivity
Managed cash handling, POS transactions, and register reconciliation with strong accuracy
Resolved customer concerns promptly to protect service quality and repeat business
Trained new associates on store procedures, customer service, and point-of-sale systems
Accomplished multiple tasks within established timeframes.
Assistant Teacher/Counselor
2 Years 2 Months
Teddy Bear Academy/ Evesham Child Care | 01.2018 - 03.2020
Assisted lead teachers with lesson preparation, activity setup, and instructional materials organization.
Supervised children during play, meals, and outdoor activities, maintaining safe a a safe learning environment.
Monitored child behavior, redirecting conflicts and encouraging positive social interactions.
Supervised children during play, meals, and outdoor activities, maintaining a safe learning environment.
Completed daily reports, meal count sheets, and attendance logs.
Guided small-group activities, strengthening engagement, participation, and early learning skills.
Education
Associate of Applied Science - Health Sciences
Rowan College of South Jersey | Sewell, NJ | 05-2023
3.608 GPA
Cancer Registry Management - Cancer Registry Management
Rowan College of Burlington County | Mount Laurel, NJ | 05-2027
4.0 GPA
Skills
Staff management
Team leadership
Staff training and development
Customer service
Decision-making
Time management
Excel
Google Tools
Zoom
Certification
CPR Certified - 2019
Timeline
Manager
Pat's Select
10.2020 - CurrentRead More
Assistant Teacher/Counselor
Teddy Bear Academy/ Evesham Child Care
01.2018 - 03.2020Read More
Rowan College of Burlington County
Cancer Registry Management from Cancer Registry Management