Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Keys

Winnsboro,LA

Summary

Very experienced with managing front desk responsibilities and having a welcoming environment for all customers. Having strong organizational skills and paying attention to all details. Knowledge of best communication techniques and customer service principles. I strive to do my very best at all times and make working with others a joy and privilege.

Overview

7
7
years of professional experience

Work History

Receptionist/Billing

Winnsboro Medical Clinic
Winnsboro, La
03.2024 - Current

I'm currently employed here at Winnsboro Medical Clinic. I first started out as a receptionist. I would check patients in for their appointments, verify their insurance and all patient information. I would answer the telephone and make patient appointments and collect payments of what the patients copay would be. I helped scan in documents to patient charts when needed as well.

Just recently I was moved upstairs to the billing department where I file claims to the patients insurance company, and post patient payments.

Billing Clerk

NELPCO
Winnsboro, La
11.2023 - 10.2024

At NELPCO I started out as a front receptionist or clerk you may call it. I would answer the telephones, take payments on patients bills, be on call for a week at a time to report outages and such things. I also had to put in service orders to be completed by construction crews. I was then moved to the billing department to bill for a cycle, but that was for a short period of time.

Admission Clerk

Caldwell Hospital
Columbia, La
03.2020 - 10.2023

Working at Caldwell Memorial Hospital I was an admission clerk. That job title required me to check in patients for their appointments or check them in as an admit to the hospital. I would have to verify their insurance and all patient information. Sometimes this job required me to take patients down to the hospital wing and get them checked into their room and get whatever they needed. I also helped answer telephones and made patients appointments for the clinic, lab or etc.

Education

High School Diploma -

Franklin Parish High School
Winnsboro, La
05.2015

Skills

  • Telephone skills
  • Organization skills
  • Time management
  • Scheduling
  • Calm demeanor
  • Customer service

Timeline

Receptionist/Billing

Winnsboro Medical Clinic
03.2024 - Current

Billing Clerk

NELPCO
11.2023 - 10.2024

Admission Clerk

Caldwell Hospital
03.2020 - 10.2023

High School Diploma -

Franklin Parish High School