Kylin Girgus
Seminole,FL
Summary
Retail leader with a strong track record in driving sales and enhancing customer satisfaction. Expertise in team motivation, loss prevention strategies, and visual merchandising excellence. Demonstrated ability to create positive work environments and foster team success. Highly adaptable with exceptional interpersonal skills and a commitment to continuous improvement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
G By Guess
St Petersburg, FL
10.2024 - Current
- Supervised daily store operations while maintaining visual merchandising standards.
- Oversaw cash handling procedures, reconciling discrepancies promptly.
- Trained staff to enhance customer service skills and foster team development.
- Implemented loss prevention techniques, significantly minimizing shrinkage risks.
- Conducted frequent walk-throughs to ensure store appearance and professionalism met standards.
- Resolved customer complaints by actively listening and providing effective solutions.
- Motivated team members during peak hours to achieve sales targets and enhance customer satisfaction.
Sales Associate
Sunglass Hut
St Petersburg, FL
08.2024 - 11.2025
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Upsold additional items based on customer interests and needs.
- Maintained the cleanliness of the store environment, including floors, windows, and displays.
Sales Lead Keyholder
Francesca's Boutique
St Petersburg, FL
09.2023 - 08.2024
- Facilitated personalized shopping experiences through open-ended customer inquiries.
- Maintained and organized merchandise displays and ensured store cleanliness.
- Resolved customer complaints promptly to uphold positive client relationships.
- Executed opening and closing duties, including cash drawer reconciliations and bank deposits.
Prep Cook
Burrito Social
Reddington beach, FL
05.2021 - 05.2023
- Oversaw inventory and ordered ingredients to restock freezers, fridges, and pantry.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Helped train and develop new talent.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
Education
Associate of Arts - Business
St Petersburg College
Seminole, FLSkills
- Assignment delegation
- Customer service management
- Attention to detail
- Visual merchandising
- Employee training
- Cash handling
- Problem resolution
- Team management
Certification
- Microsoft Office (Word, Powerpoint, Excel 2021)
- Entrepreneurship and Small Business certification 2022
Timeline
Assistant Store Manager
G By Guess
10.2024 - Current
Sales Associate
Sunglass Hut
08.2024 - 11.2025
Sales Lead Keyholder
Francesca's Boutique
09.2023 - 08.2024
Prep Cook
Burrito Social
05.2021 - 05.2023
Associate of Arts - Business
St Petersburg College
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