Kylix Rivera
Rio Rancho
Summary
Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Host
Sugar Factory
Tampa, FL
03.2026 - 05.2026
- Collaborated with servers and kitchen staff to ensure timely table turnover.
- Maintained cleanliness and organization of front-of-house areas.
- Utilized reservation systems to manage bookings efficiently and accurately.
- Implemented strategies to enhance guest satisfaction through attentive service.
Host
The Rusty Pelican Tampa
Tampa, FL
07.2025 - 03.2026
- Provided exceptional customer service by addressing guest inquiries and concerns.
- Managed guest seating flow to optimize dining experience.
- Assisted in training new hosts on operational procedures and customer interaction techniques.
- Set up banquet rooms according to event specifications and client requests.
- Delivered exceptional customer service to ensure guest satisfaction during events.
- Managed over 300+ guests during peak hours
Lifeguard
Seaworld Orlando
Orlando, FL
11.2023 - 06.2024
- Monitored pool activities to ensure safety and compliance with regulations.
- Provided first aid and emergency response during incidents.
Party Coordinator and Host
SeaWorld Orlando Altitude Trampoline Park Kissimmee
Orlando, FL
08.2022 - 11.2023
- Coordinated logistics for birthday parties and special events, ensuring seamless execution and guest satisfaction.
- Developed event timelines and schedules, effectively managing multiple priorities in fast-paced environment.
- Trained junior staff on party setup procedures and customer service standards, fostering team development.
Education
Bachelor of Science - Communications
University of South Florida
Tampa, FL05.2028
High School Diploma -
Osceola High School
Kissimmee, FL05-2024
Skills
- Active Listening
- Attention to detail
- Spanish Speaking
- Multitasking Proficiency
- Leadership qualities
- Customer service
- Adaptability in emergencies
- Team Collaboration
- Effective time management
Certification
ServSafe
Timeline
Host
Sugar Factory
03.2026 - 05.2026
Host
The Rusty Pelican Tampa
07.2025 - 03.2026
Lifeguard
Seaworld Orlando
11.2023 - 06.2024
Party Coordinator and Host
SeaWorld Orlando Altitude Trampoline Park Kissimmee
08.2022 - 11.2023
Bachelor of Science - Communications
University of South Florida
High School Diploma -
Osceola High School