KYLON MARIE COLINET
Summary
Dedicated Service Professional who approaches all situations with a smile. Demonstrated expertise in communication, organization, and client service skills Recognized as resourceful in applying creative solutions that prove an asset to the company. Technical skills include Microsoft Windows Office, Word, PowerPoint, Digital Photography, Online Marketing: eBay, Etsy, and PayPal, Social Media: Instagram, Twitter, and Facebook Organized and proactive Customer Service Sales Specialist thrives on meeting challenging goals and exceeding customer expectations. Highly motivated, independent worker with excellent problem-solving and analytical skills.
Overview
12
12
years of professional experience
Work History
Sales Associate
COACH
Sugar Land, Texas
01.2019 - Current
- Achieving monthly sales goals , while maintaining company UPT and KPI standards
- Creating long term relationships through personalized outreach
- Skilled at mentoring , guiding and supporting new to sales associates , about product knowledge and sales techniques
Owner/Operator
DEUXOVERSHOP
Missouri City, Texas
01.2015 - Current
- Manage day to day business operations
- Photograph merchandise for maximum appeal
- 5 star service rating
- A focus on high-end resale (designer jewelry, watches, goods)
- Generated monthly sales on the average of $3000.00 or more
- Private sales, website and instagram seller
Client Advisor
LOUIS VUITTON
Natick, Massachusetts
01.2014 - 07.2018
- Motivational team leader, recruiting, and encouraging new advisors to meet or exceed company standards
- monthly sales goals were consistently exceeded
- Respected client privacy at all times
- Procured hard to find items
- Preserved store's high standards for visual excellence
- Completed in-store repairs and personalization.
Designer Handbags Sales Specialist
NEIMAN MARCUS DEPARTMENT STORE
Natick, Massachusetts
01.2013 - 01.2015
- Maintained a sales and standards for the in house boutique for Prada Handbags and small leather goods (SLG)
- Supported in store promotional Prada events
- Completed and submitted monthly sales reports.
Flight Attendant
CONTINENTAL AIRLINES
- Provided first-class customer service while maintaining safety standards on domestic flights for eleven years
- Served as Head/Lead Flight Attendant working with up to twelve crew members.
Education
Associate of Arts -
Cuyahoga Community College
Cleveland, OHSkills
- Customer Service
- Emergency Response Coordination
- Client Retention Strategies
- Service Level Agreements
- Consultative Selling
- New Business Development
- Performance Tracking
- Strategic Thinking
- Team collaboration
- Product Knowledge
- Information Security
- Appointment Scheduling
- Scheduling
- Financial Acumen
- Relationship building
- Time management
- Industry knowledge
- Active listening
- Emotional intelligence
- Strong Work Ethic
- Cultural Sensitivity
- Store Maintenance
- Sales Analysis
- Merchandise Display
- Order Processing
- Sales Development
- Purchase Recommendations
- Loss Prevention
Community Service
- FRAMINGHAM TOWN MEETING MEMBER, Framingham, MA.
- Visiting Nurse Association, Reiki Volunteer
- FYI for the ARTS, Framingham, MA, Assistant Director, Programs
- Framingham Downtown Renaissance, Design and Ideas Committee Member
- Barbieri Creative Arts Council, Volunteer, information support specialist
Jewelry Designer
I design a unique line of pendants called Pools of Light. These pendants, available in three sizes, feature crystals caged in 14k gold or silver. Working closely with clients, to amplify their energy, aid their meditative practice, or provide a soothing experience similar to an adult fidget spinner. Started this as a personal project 9 years ago for myself, recycling my unworn and broken pieces of jewelry. Pools of Light has grown into a thriving business, bringing beauty and positive energy to a wider audience.
Timeline
Sales Associate
COACH
01.2019 - Current
Owner/Operator
DEUXOVERSHOP
01.2015 - Current
Client Advisor
LOUIS VUITTON
01.2014 - 07.2018
Designer Handbags Sales Specialist
NEIMAN MARCUS DEPARTMENT STORE
01.2013 - 01.2015
Associate of Arts -
Cuyahoga Community College
Flight Attendant
CONTINENTAL AIRLINES
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