Kymani Roye Donaldson
Altamonte Springs,FL
Summary
A reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of merchandising techniques.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Salesperson
Plato's Closet
01.2023 - 05.2024
- Stock items, organize backstock, assist customers with navigation and fittings, make sure the store is presentable/neat, operate register, take in, process, and check out clothing brought in for sale
- Engaged customers in social conversations to create a pleasant and easy shopping experience.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Receptionist
Crisis Auto Sales and Repair
01.2017 - 01.2022
- Organize and monitor files, declutter, take calls, assist customers with paperwork
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors a positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School -
Lake Brantley High School
Altamonte Springs, FL05.2024
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Active listening
- Complaint handling
Activities
- Lobbied Florida Congress on behalf of the Boys and Girls Club, 02/07/24 - 02/08/24
- President of S.O.C.A, Lake Brantley High School, 2023 - 05/24
- Participated in the Gator Business Leaders of Tomorrow Program, 07/08/23 - 07/15/23
- Spoke on behalf of Mental Health Mythbusters, 03/24/23
- S.O.C.A ICC Representative, Lake Brantley High School, 2022 - 2023
- Keystone Secretary, Boys and Girls Club-Walt Disney, 2023 - 07/24
- Mental Health Mythbusters, Boys and Girls Club-Walt Disney, 2022 - 07/24
Certification
Mental Health First Aid Certification - National Council for Mental Wellbeing
Timeline
Salesperson
Plato's Closet
01.2023 - 05.2024
Receptionist
Crisis Auto Sales and Repair
01.2017 - 01.2022
Mental Health First Aid Certification - National Council for Mental Wellbeing
High School -
Lake Brantley High School
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