Kymberlee Petty
Wylie,TX
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
5
5
years of professional experience
Work History
Server
Shorty's Barbeque
Mesquite, Texas
08.2021 - 09.2024
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food and beverages promptly while ensuring accuracy of orders.
- Collaborated with kitchen staff to address complaints and provide replacement items.
- Monitored dining room for cleanliness and proper setup at all times.
- Followed health safety guidelines during food preparation and service.
- Developed rapport with guests to enhance customer satisfaction and promote repeat business.
- Executed opening and closing duties, including restocking supplies and cleaning dining areas.
- Collected feedback from customers to resolve issues and ensure an exceptional dining experience.
Server
Burgerim
Garland, Texas
01.2020 - 05.2021
- Greeted guests and presented menus to enhance dining experience.
- Trained new employees on service protocols to ensure consistency.
- Responded to guest inquiries and complaints, maintaining professionalism throughout.
- Recorded orders accurately using cash register and point-of-sale system.
- Served food and beverages promptly while addressing order discrepancies.
- Ensured compliance with health safety guidelines in food preparation and service.
- Monitored dining area for cleanliness and proper setup at all times.
- Maintained accurate transaction records in accordance with company policy.
Education
High School Diploma -
Achieve Academy
Wylie, TX11-2024
Skills
- Customer service and support
- Team collaboration
- Conflict resolution
- Time management
- Adaptability and flexibility
- Service orientation
- Guest relations
- Hospitality management
- Problem-solving skills
- Organizational abilities
- Attention to detail
- Continuous improvement strategies
- Memory retention techniques
- Service prioritization
Timeline
Server
Shorty's Barbeque
08.2021 - 09.2024
Server
Burgerim
01.2020 - 05.2021
High School Diploma -
Achieve Academy
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