Kymberli Pinell
Walker,LA
Summary
Motivated, friendly, and outgoing employee seeking to take on new long-term position in fast upbeat setting. Prepares and distributes statements to customers while maintaining comprehensive, accurate records. Accustomed to answering questions, providing information and resolving concerns. Good communication, organizational and multitasking abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Service Advisor
Diesel Avenue
Baton Rouge, LA
12.2020 - 11.2023
- Greeted customers and addressed their needs in a professional manner.
- Maintained records of customer interactions and transactions.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Tracked customer requests, comments, problems, issues and resolutions within designated systems.
- Ensured that all customer inquiries were handled promptly and accurately.
- Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
- Managed invoices.
- Calculated materials, supplies and labor costs to develop estimates and prepare work orders.
Spa Receptionist
Oaks at Goodwood Medical Spa
Baton Rouge, LA
02.2015 - 12.2015
- Greeted guests and members upon arrival to create positive first impressions.
- Offered guests complimentary beverages and reading materials while waiting for scheduled appointments.
- Inputted client information into booking system accurately and completely to chart sales metrics.
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
- Managed more than 10 incoming calls per day.
Education
High School Diploma -
Delta College Of Arts & Technology
Baton Rouge, LA07.2013
Skills
- Data entry
- Multi-line telephone skills
- Organization
- Document control
- Data management
- Handled monetary transactions
- Invoices
- Insurance Claims
Timeline
Service Advisor
Diesel Avenue
12.2020 - 11.2023
Spa Receptionist
Oaks at Goodwood Medical Spa
02.2015 - 12.2015
High School Diploma -
Delta College Of Arts & Technology
Similar Profiles
RENE RIVERARENE RIVERA
Temporary Elevator Operator at 815 Fifth Avenue Rental LLC, Fasano Fifth Avenue, New York, NYTemporary Elevator Operator at 815 Fifth Avenue Rental LLC, Fasano Fifth Avenue, New York, NY
Steve AitkenSteve Aitken
Qualified Mechanic at Cairns Diesel ServiceQualified Mechanic at Cairns Diesel Service
Abdelrahman ElkalioubyAbdelrahman Elkaliouby
Brand Animator at DieselBrand Animator at Diesel