Kyndal Archer
Orlando,FL
Summary
Adept at streamlining operations and enhancing customer satisfaction, my tenure at TopGolf showcased my ability to resolve financial discrepancies and improve service delivery. As Head Coach at Haines City Highschool, I elevated team performance through innovative training strategies, demonstrating my punctuality and interpersonal skills. My approach consistently leads to tangible results, such as increased competitive skills and operational efficiency.
Overview
5
5
years of professional experience
Work History
Bayhost
TopGolf
09.2022 - Current
- Efficiently processed payments from customers, resolving any discrepancies in a timely manner to ensure accurate financial records.
- Answered guest questions with responses about menu, promotions and specials.
- Streamlined communication between front-of-house staff and kitchen team members by relaying orders accurately, resulting in improved food quality delivered to guests.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.
Head Coach
Haines City Highschool
10.2023 - 10.2024
- Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
- Organized and led practices and scrimmages to increase competitive attitude and skills.
- Maintained strong relationships with athletes, parents, and school administrators for program support and success.
- Fostered a positive team environment with clear communication and motivational techniques.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Improved team performance by implementing effective training programs and strategies.
Server
Walk On's Sports Bistreaux
06.2021 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
JV Head Coach
Tohopekaliga High School
08.2019 - 11.2021
- Collaborated with fellow coaches to design comprehensive practice plans addressing individual player needs for skill improvement.
- Facilitated productive relationships between varsity and JV teams by encouraging collaboration during shared practice sessions or joint training exercises.
- Provided constructive feedback on player performance, promoting growth and development.
- Maintained open lines of communication with parents, addressing concerns or questions regarding their children''s participation in the program.
Education
Criminal Justice
Webber International University
Babson Park, FLSkills
- Punctuality
- Cleanliness
- Maintaining Composure
- Interpersonal abilities
Timeline
Head Coach
Haines City Highschool
10.2023 - 10.2024
Bayhost
TopGolf
09.2022 - Current
Server
Walk On's Sports Bistreaux
06.2021 - 09.2022
JV Head Coach
Tohopekaliga High School
08.2019 - 11.2021
Criminal Justice
Webber International University
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