Kyndall Sites
Wichita,KS
Summary
Developed leadership and team coordination skills in fast-paced environment, focusing on efficiency and quality service. Excelled in conflict resolution, ensuring smooth operations and high customer satisfaction. Grown in interpersonal and effective communication skills.
Overview
2
2
years of professional experience
Work History
Shift Lead
Dutch Bros Coffee
01.2023 - Current
- Resolved customer complaints and issues and offered solutions to maintain customer satisfaction.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Managed shift operations and monitored team performance to keep business profitable and running smoothly.
- Completed cash and credit card transactions accurately using POS software.
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
Education
High School Diploma -
Maize High School
Maize05-2025
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Performance improvement
Languages
Spanish
Limited Working
Timeline
Shift Lead
Dutch Bros Coffee
01.2023 - Current
High School Diploma -
Maize High School
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