Kyndel Taylor
Tyler,TX
Summary
Dynamic Sales Strategist with a track record of driving revenue growth at Mattress Firm through innovative initiatives and exceptional customer service. Expertise in team leadership and market research has led to significant increases in client engagement and satisfaction. Strong adaptability and analytical skills underpin a commitment to performance improvement, aligning team efforts with organizational objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Mattress Firm
Tyler, TX
09.2022 - Current
- Formulated approaches that successfully boosted earnings and expanded client base.
- Implemented strategic sales initiatives to grow customer base and increase revenue.
- Boosted sales numbers by providing exceptional assistance to both new and inactive customers.
- Delegated work to staff, setting priorities and goals.
- Established plans and budgets to track progress effectively.
- Conducted sales consultations and provided client education on offerings and services.
- Evaluated job applicants to ensure quality hires.
- Coached, developed and motivated team to achieve revenue goals.
- Examined sales figures to uncover patterns and optimize initiatives.
- Guided store associates through structured and casual mentorship.
- Performed market analysis on competing businesses.
Velvet Moon LLC
Etsy
Tyler, TX
04.2020 - 01.2025
- Measured website performance by interpreting data from Google Analytics, focusing on essential metrics.
- Ensured quick retrieval by systematically organizing customers' order and transaction records.
- Assessed customer experiences to enhance shop's products and services.
- Addressed customer inquiries promptly to enhance satisfaction.
- Directed project execution and monitored phase progress.
- Processed customer orders by documenting and packing items for shipment.
- Directed sales presentations showcasing product benefits.
- Coordinated events at community craft fairs to boost direct consumer engagement.
- Studied market data to pinpoint buyer preferences.
Special Needs Caregiver
Rose Heights Church
Tyler, TX
12.2019 - 05.2021
- Utilized adaptive equipment and technology to aid clients in their daily activities and communication.
- Tracked clients' physical and emotional health, sharing updates with the supervisor.
- Promoted essential skills for independent living.
- Facilitated mobility through implementation of prescribed physical therapy exercises.
- Mitigated crises through effective, patient approaches.
- Fostered community integration to enhance socialization.
- Applied strategic solutions to address complex behavior issues.
Unit Technician
Christus Trinity Mother Frances Hospital
Tyler, TX
05.2018 - 05.2020
- Directed integration of health care delivery systems and technological advancements.
- Executed measurements for vital signs like blood pressure and temperature.
- Implemented precise documentation for all patient care procedures.
- Oversaw daily living activities, hygiene management, feeding and ambulation.
- Executed range of motion exercises as directed by physicians.
- Repositioned bedridden patients to prevent bedsores.
- Assessed patient needs through effective communication.
- Helped residents walk with or without self-help devices.
- Recorded patient data in charts.
- Supplied empathic aid to families faced with difficulties.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
Education
High School Diploma -
The Brook Hill School
Bullard, TX01-2018
Some College (No Degree) - Nursing Science
University of Texas At Tyler
Tyler, TXSome College (No Degree) - General Studies
Tyler Junior College
Tyler, TXSkills
- Sales strategy
- Customer service
- Inventory management
- Team leadership
- Market research
- Visual merchandising
- Time management
- Conflict resolution
- Performance evaluations
- Adaptability and flexibility
- Analytical thinking
- Reliability
- Assignment delegation
- Performance improvement
Certification
- DiSC Certification 2025
- Sleep Certification 2025
- Sleep Science Fundamentals 2024
Timeline
Assistant Store Manager
Mattress Firm
09.2022 - Current
Velvet Moon LLC
Etsy
04.2020 - 01.2025
Special Needs Caregiver
Rose Heights Church
12.2019 - 05.2021
Unit Technician
Christus Trinity Mother Frances Hospital
05.2018 - 05.2020
High School Diploma -
The Brook Hill School
Some College (No Degree) - Nursing Science
University of Texas At Tyler
Some College (No Degree) - General Studies
Tyler Junior College
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