Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kyndra Hernandez

Upland,CA

Summary

Dynamic sales professional with a proven track record at Shoe Palace, excelling in customer service and relationship building. Skilled in analyzing sales data to drive inventory decisions and enhance visual merchandising. Recognized for reliability and teamwork, consistently fostering customer loyalty and satisfaction through exceptional service and product knowledge.

Overview

4
4
years of professional experience

Work History

Sales Associate

Shoe Palace
Montclair, CA
11.2024 - Current
  • Collaborated with management to identify sales trends and customer preferences.
  • Analyzed sales data to inform restocking decisions and promotional displays.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Vendor

Sapos Aguas
Pomona, CA
06.2023 - 08.2024
  • Developed strong relationships with clients to enhance customer satisfaction and loyalty.
  • Conducted product demonstrations to showcase features and benefits effectively.
  • Managed inventory levels to ensure optimal stock availability for sales initiatives.
  • Collaborated with team members to implement promotional strategies that increased product visibility.
  • Established long-term client relationships by providing excellent customer service and product knowledge.

Sales Associate

Levis Strauss & Co
Ontario, CA
08.2023 - 02.2024
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Managed inventory levels to ensure optimal stock availability on the sales floor.
  • Executed visual merchandising strategies to promote new collections effectively.
  • Trained new team members on sales techniques and store policies.
  • Resolved customer inquiries and complaints promptly, fostering loyalty and satisfaction.
  • Maintained cleanliness and organization of the sales area, supporting a positive environment.

Waitress

Pollos Kikiryki
Upland, CA
07.2022 - 09.2023
  • Provided exceptional customer service in fast-paced dining environment.
  • Took and processed orders accurately using POS system.
  • Assisted in training new staff on menu items and service standards.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Collaborated with kitchen staff to ensure timely food delivery to guests.
  • Managed multiple tables simultaneously while maintaining attention to detail.

Education

High School Diploma -

Upland High School
Upland, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Sales Associate

Shoe Palace
11.2024 - Current

Sales Associate

Levis Strauss & Co
08.2023 - 02.2024

Sales Vendor

Sapos Aguas
06.2023 - 08.2024

Waitress

Pollos Kikiryki
07.2022 - 09.2023

High School Diploma -

Upland High School