Summary
Work History
Education
Skills
Timeline
Generic

Kynnedy Doucet

Lake Charles,LA

Summary

Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.

Work History

Patient Access Representative

Imperial Health
Lake Charles, LA
12/12/20 - Current
  • Greeted patients and visitors in a courteous and professional manner.
  • Processed patient admissions, registrations, transfers, and discharges according to established procedures.
  • Verified insurance coverage for services provided by the facility.
  • Scanned documents into electronic medical records system.

Money Center Associate

Wamart
Lake Charles, LA
5/1/2018 - Current
  • Performed daily balancing of cash drawer and money center operations.
  • Assisted customers with check cashing, bill payment, and money orders.
  • Provided excellent customer service to ensure satisfaction.
  • Resolved customer complaints in a timely manner.
  • Trained new employees on proper Money Center procedures and processes.

Education

Lagrange High School
Lake Charles, LA
05-2018

Sterile Processing Technology

Herzing University
Dearborn, MI

Skills

  • Quality Assurance
  • Patient Education
  • Multitasking and Organization
  • Customer Service
  • HIPAA Compliance
  • Team Leadership
  • Medical Terminology
  • Medical Billing

Timeline

Patient Access Representative

Imperial Health
12/12/20 - Current

Money Center Associate

Wamart
5/1/2018 - Current

Lagrange High School

Sterile Processing Technology

Herzing University

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Kynnedy Doucet