Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Kynzeigh Gonzales

Lubbock,TX

Summary

Healthcare professional prepared to excel in patient rehabilitation and care. Proven ability to aid in patient recovery through detailed care plans and therapeutic interventions. Known for strong team collaboration and adaptability to changing patient needs, ensuring consistent and reliable support.

Overview

5
5
years of professional experience
1
1
Certification

Work History

REHAB NURSE TECHNICIAN

Encompass Health Rehabilitation Hospital
Lubbock
07.2025 - Current
  • Assisted patients with transfers and ADLs using safe techniques, enabling therapy goals and preserving dignity with measurable patient satisfaction.
  • Documented vital signs and interventions with precise timelines to support clinical decisions and ensure accurate handovers for continuity of care.
  • Provided compassionate bedside support during difficult moments, strengthening family trust and improving patient emotional outcomes.

ADMISSIONS LIAISON

Encompass Health Rehabilitation Hospital
Lubbock, TX
10.2023 - 08.2024
  • Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
  • Responded promptly to emails and phone calls from customers seeking assistance.
  • Performed administrative duties such as filing, scanning, faxing, copying documents.
  • Collaborated with other departments such as marketing, finance, and legal when necessary.
  • Reviewed referral details and expectations with providers and patients and requested new referrals when necessary.

CUSTOMER SERVICE ADVOCATE

UMC Physicians
Lubbock, Texas
09.2021 - 03.2022
  • Facilitated communication between patients, family members, physicians, other healthcare providers, insurance companies.
  • Coordinated work activities and scheduling of medical, nursing and physical plant staff.
  • Maintained accurate and confidential patient records in accordance with HIPAA regulations.
  • Liaised with insurance companies to facilitate patient care and resolve billing issues.

Education

Registered Nurse - Nursing

Covenant School of Nursing
Lubbock, TX
05.2026

Some College (No Degree) - Nursing

Wayland Baptist University
Plainview, TX

Skills

  • Patient care (Experienced), Electronic health records (Experienced), Customer service (Expert), Administrative tasks (Experienced), Team collaboration (Experienced), HIPAA compliance (Experienced), Medical terminology (Experienced), Data entry (Experienced), Marketing, Strong interpersonal skills, Higher education, Strong organization, Computer literacy, Good bedside manner, Hospitable and friendly, Experience in medical admissions

Certification

  • BLS CPR CERTIFIED
  • BLS CPR Certified

LANGUAGES

English (Native).

Timeline

REHAB NURSE TECHNICIAN

Encompass Health Rehabilitation Hospital
07.2025 - Current

ADMISSIONS LIAISON

Encompass Health Rehabilitation Hospital
10.2023 - 08.2024

CUSTOMER SERVICE ADVOCATE

UMC Physicians
09.2021 - 03.2022

Registered Nurse - Nursing

Covenant School of Nursing

Some College (No Degree) - Nursing

Wayland Baptist University