Summary
Overview
Work History
Education
Skills
Timeline
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Kyona Chue

Stratford,CT

Summary

Driven sales associate with proven sales expertise and exceptional customer service skills, honed at Forever 21 and Rye Playland Amusement Park. Excelled in teamwork and collaboration, boosting team productivity and customer satisfaction. Demonstrated ability in multi-tasking and problem-solving, significantly contributing to store performance and sales opportunities.

Overview

2
2
years of professional experience

Work History

Sales Associate

Forever 21
New York, NY
08.2023 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Sales Associate

Rye Playland Amusement Park
Rye, NY
06.2022 - 09.2022
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Managed inventory to ensure product availability, contributing to uptick in sales.

Education

Bachelors - Political Science

Pace University
Pleasantville, NY

High School -

The Beacon School
New York, NY
06.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Goal-Oriented
  • Exceptional customer service
  • Sales expertise

Timeline

Sales Associate

Forever 21
08.2023 - 09.2024

Sales Associate

Rye Playland Amusement Park
06.2022 - 09.2022

Bachelors - Political Science

Pace University

High School -

The Beacon School
Kyona Chue