Kyra Adams
Tyler
Summary
I am a professional with diverse experience in customer service, sales, and office management. My work passion is customer service and being the best at it. My skills are maintaining accuracy and organization, ensuring high standards in every role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Associate Optician
Visionworks
Tyler
12.2025 - Current
- Guided customers in selecting eyewear to enhance style and comfort.
- Fitted eyeglasses for optimal comfort and visual clarity.
- Confirmed prescription accuracy with ophthalmologists or optometrists.
- Verified insurance coverage for patients before dispensing glasses or contacts.
- Delivered comprehensive product information to improve customer knowledge.
Retail Sales Associate
Miniso
Tyler
04.2025 - 09.2025
- Consistently exceeded monthly sales targets through customer engagement
- Provided exceptional customer service, ensuring a positive shopping experience for all customers
- Proactively approached customers on the shop floor, offering assistance and personalized recommendations
- Utilized upselling techniques to maximize average UPT.
- Handled cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift
- Collaborated with team members to create visually appealing merchandise displays
- Assisted in inventory management, including receiving and restocking merchandise
- Maintained cleanliness and organization of assigned areas within the store
Leasing Agent
Pine Creek Ranch
Tyler
10.2023 - 12.2024
- Leased apartments to prospective residents while tracking leasing goals to meet targets.
- Answered phone calls and emails, delivering exceptional customer service and maintaining professional phone etiquette.
- Managed resident complaints and escalated issues to Community Manager for timely resolution.
- Works with the Community Manager in ensuring timely collection of rents while remaining aware of and exercising legal collection efforts.
- Assists in maintaining market-ready condition of vacant units.
- Coordinate and schedule maintenance and repairs
- Managed daily operations of Peak Communities properties.
Administrative Assistant
Rancho Serenidad
Burleson
06.2024 - 11.2024
- Developed calendars, event flyers, and social media posts to enhance engagement and planning.
- Provide assistance to the property, including typing, filing, telephone coverage, and assigned projects.
- Maintain accurate and up-to-date resident files containing applications and lease agreements.
- Completed tasks for the Director of Operations efficiently.
Seasonal Sales Associate
Old Navy
Tyler
08.2023 - 10.2023
- This position was seasonal for Tax Free Weekend. I folded clothes, put clothes away, cashiered, and helped sell hard-to-sell items.
- Assisted customers in selecting merchandise and provided product knowledge.
- Maintained visual standards by organizing displays and arranging inventory.
- Processed transactions accurately using point-of-sale systems.
Shift Supervisor
Braum's Ice Cream and Dairy Stores
Tyler
05.2023 - 07.2023
- I worked at Braum's during Summer break. I was responsible for managing a team in a fast-paced work environment to deliver products and maintain the best customer service.
- Led a team in maintaining cleanliness standards, ensuring compliance with health and safety regulations at all times.
- I encouraged efficient scheduling methods resulting in improved labor cost management and happier employees.
- Resolved customer complaints promptly while maintaining a positive working environment.
Concierge
Meadow Lake Senior Living
Tyler
09.2021 - 05.2023
- Managed phone inquiries and coordinated appointment scheduling to ensure efficient service delivery.
- Assisted residents with daily activities and personal needs.
- Coordinated transportation for appointments and recreational outings.
- Managed front desk operations and greeted visitors warmly.
Team Member
Smoothie King
Tyler
06.2018 - 07.2019
- Managed customer interactions in the lobby and drive-thru, took orders, and provided product information. Assisted in smoothie preparation, maintained cleanliness of machines and dishes, and ensured the store was tidy. Executed opening and closing procedures and managed cash exchange and drawer reconciliation.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu selections and product recommendations.
Education
High School Diploma -
Early College High School
Tyler, TX05-2021
Associate of Arts - General Studies
Tyler Junior College
Tyler, TX05-2021
Skills
- Frame fitting
- Patient records
- Insurance verification
- Appointment scheduling
- Regulatory compliance
- CRM software
- Microsoft Office
- Team management
- Inventory management
- Pricing
- Food service
- Property Leasing
Certification
- Food Handler Certification
- Driver's License
References
- Cheyanne Seely, Previous Manager, (817) 915-1273
- Jenny O., Previous Coworker, (239) 961-6890
Groups
Delta Gamma, 09/21, 09/23, I am an alumni. When I was an active member of Delta Gamma, one of the leading national sororities, I was committed to personal growth, academic excellence, and philanthropy. I held a leadership position for two terms, where I was responsible for guiding fellow members, coordinating events, and contributing to the sorority's community outreach efforts. This role allowed me to develop crucial skills in team leadership, communication, and event management while I encouraged a collaborative and inclusive organization. My time in Delta Gamma enhanced my ability to thrive in dynamic settings and work effectively with diverse groups of people.
Timeline
Associate Optician
Visionworks
12.2025 - Current
Retail Sales Associate
Miniso
04.2025 - 09.2025
Administrative Assistant
Rancho Serenidad
06.2024 - 11.2024
Leasing Agent
Pine Creek Ranch
10.2023 - 12.2024
Seasonal Sales Associate
Old Navy
08.2023 - 10.2023
Shift Supervisor
Braum's Ice Cream and Dairy Stores
05.2023 - 07.2023
Concierge
Meadow Lake Senior Living
09.2021 - 05.2023
Team Member
Smoothie King
06.2018 - 07.2019
High School Diploma -
Early College High School
Associate of Arts - General Studies
Tyler Junior College