Motivated Certified Pharmacy Technician with 6 years of experience working in fast-paced environments. Committed to providing high quality patient care with a proven track record and success in building strong relationships with patients. Detail-oriented with high accuracy in prescription input and filling medication orders.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Gulf Coast Veterans Affairs Medical Center
03.2023 - Current
Successfully troubleshoot automated dispensing equipment (ADE) and technology platforms/databases and report automation malfunctions to pharmacy supervisor.
Assure medications and supplies including hazardous drugs, controlled substances, flammable liquids, and refrigerated items are appropriately stored following USP and VA guidelines.
Identify basic therapy duplication with drugs within the same class and alert the pharmacist for possible clinical intervention.
Assist in training and orientation of new staff pharmacy technicians and students by explaining pharmacy SOP’s, policies, and procedures.
Assemble prescriptions accurately with correct drug, strength, quantity, auxiliary labels, and prescription labels for dispensing.
Monitor inventory by rotating stock and pulling expired medications off the shelf and adjusting inventory levels.
Utilize VISTA to enter refills, print Script Talk labels, search medication history, input prescriptions, update patient information, log returned medications, etc.
Utilize CPRS to flag provider, enter medication renewals, search for community care consults and non-formulary drug requests, etc.
Assess and determine the need for floor stock and pharmacy supplies to maintain a seamless workflow.
Manage and comprehend mail shipping programs (i.e UPS, FEDEX, UPS) for delivery of controlled and non-controlled substances.
Dispense medications at pick-up window by verifying patient’s identity with double patient identifiers.
Collaborate with other healthcare team members to resolve pharmacy/medication issues.
Certified Pharmacy Technician
Walmart Pharmacy
09.2018 - 03.2023
Managed inventory by rotating stock and pulling medications that will expire within 3 months off of the shelf
Achieved excellent aseptic technique when filling hazardous to prevent products from being contaminated
Maintained and stocked emergency carts with Benadryl, EpiPens, and ammonia inhalants to prepare for adverse reactions.
Supporting new team members with training
Communicated with patients to collect information about prescriptions and medical conditions and arrange consultations with pharmacists.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Routing incoming phone calls and addressing questions from customers and healthcare providers.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Entered and processed patients' prescriptions into Connexus for pharmacists to verify.
Communicated with prescribers to verify medication dosages and directions, refill authorizations, and patient information.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Counted and measured medications following required standard procedures.
Monitored ordering of pharmacy medication daily to replenish inventory and order anticipated prescription orders.
Stocked, labeled, and inventoried medication to keep accurate records as well as monitor stock for expired medications.
Verified patient data and billing information to discover and resolute bills due to system errors.
Promoted patient adherence by mailing prescriptions to their residence to ensure patient receives medication if they can not pick it up
Collected patient information by asking open-ended questions to prevent medical errors.
Assisted pharmacist with transfers by intaking patient, pharmacy, insurance, and prescription information.
Coordinated verification and filling of more than 600 daily prescriptions in high-volume pharmacy environment.
Successfully reconstituted hazardous medications while upholding aseptic technique.
Pharmacy Cashier
Walmart
02.2018 - 09.2018
Performed cash, card, and check transactions to complete customer purchases.
Checked personal identifications for controlled substance prescription pick up and pseudoephedrine sales.
Maintained clean check-out area and stocked shelves.
Greeted customers and processed transactions quickly to prevent long waits.
Organized prescriptions in numerical order that were ready for pickup to optimize workflow and prevent medication errors.
Assisted customers to find products and answer question within my scope of practice or recommend a consultation with the pharmacist if needed.
Education
Bachelor of Science - Public Health Administration
University of Southern Mississippi
Hattiesburg, MS
12.2019
Associate of Arts -
Mississippi Gulf Coast Community College
Perkinston, MS
05.2017
Skills
Accurate Prescription Input
Customer Service
Medicare, Medicaid, and Commercial Insurance Processing
Drug Inventory Management
Aseptic Technique
Medication Dispensing and Labeling
HIPAA Compliance
FDA Compliance
DEA Compliance
Updating Medication Histories
Receiving Incoming Supplies
Vaccine Administration
VISTA
CPRS
Connexus
ScriptPro
Training New Staff
Day Supply Calculations
Pharmacy Record Retention
Interpreting Orders
Automated Dispensing Equipment
Microsoft Suites
Certification
Certified by the Pharmacy Technician Certification Board - 2019 to current
Licensed by Mississippi Board of Pharmacy - 2018 to current
Timeline
Certified Pharmacy Technician
Gulf Coast Veterans Affairs Medical Center
03.2023 - Current
Certified Pharmacy Technician
Walmart Pharmacy
09.2018 - 03.2023
Pharmacy Cashier
Walmart
02.2018 - 09.2018
Bachelor of Science - Public Health Administration